GenAI Business Analyst Intern

NCS Pte Ltd; Singapore; Hybrid; SGD 17,000 - 23,000; Full time

Job summary

NCS Pte Ltd is seeking a proactive intern to join our enterprise platform delivery team in Singapore. You will collaborate with project managers, business analysts, software engineers and platform teams to translate business needs into functional requirements and support the full delivery lifecycle.

Gain hands-on experience with GenAI-enabled capabilities, SDLC practices and cross-functional collaboration while contributing to real-world projects for a leading public organisation.

Qualifications

• Strong critical thinking and problem-solving abilities.
• Team player who collaborates across disciplines.
• Able to manage multiple tasks with minimal supervision.
• Excellent communication and interpersonal skills.
• Available to start immediately.
• Interest in digital transformation and technology delivery.

Responsibilities

• Gather, review and analyse business requirements and user stories.
• Document current and future-state business processes and requirements.
• Prepare functional specs, user guides and project documentation.
• Support tracking of project activities, risks and deliverables.
• Collaborate with managers, analysts, software engineers and platform teams.
• Assist in designing, testing and implementing enterprise platform capabilities.
• Support System, Integration, UAT and Regression Testing.
• Identify and track defects and functional issues.
• Provide application support and resolve operational issues.
• Assist in client communications to ensure successful delivery.

Skills

Critical thinking

Team player

Multi-tasking

Fast-paced environment

Ownership

Interpersonal and communication

Available immediately

Job description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

The intern will support the delivery of an enterprise digital platform for a leading public organisation in Singapore, incorporating GenAI-enabled capabilities to enhance productivity, knowledge access, workflow automation and decision support. The intern will work with project managers, business analysts, software engineers and platform teams to translate business needs into functional requirements and support the entire delivery lifecycle.

What You'll Do:

• Gather, review and analyse business requirements, user stories and use cases to support platform delivery.
• Document current and future-state business processes and functional requirements.
• Prepare functional specifications, user guides, training materials and project documentation.
• Support project reporting and track project activities, risks and deliverables.
• Collaborate with project managers, business analysts, software engineers and platform teams throughout the delivery lifecycle.
• Support solution design, testing and implementation of enterprise platform capabilities, including AI-enabled features.
• Assist in System, Integration, User Acceptance and Regression Testing.
• Identify, document and track software defects and functional issues.
• Provide application support and assist in resolving operational issues.
• Support client and stakeholder communications to ensure successful project delivery.

Qualifications

• Critical thinking and problem-solving skills
• Team player
• Able to handle multiple tasks simultaneously
• Ability to work in a fast-paced environment with minimal supervision
• Sense of ownership and pride in your work
• Interpersonal and communication skills
• Available immediately

Preferred experience:

• Strong analytical and problem-solving skills with an interest in digital transformation and technology delivery.
• Familiarity with software development lifecycle (SDLC), Agile or project delivery methodologies is advantageous.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively in cross-functional teams and manage multiple priorities.
• Exposure to AI, GenAI or data-driven digital solutions is a plus.

Additional Information

We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.