Fully Remote Developer Support Engineer

Supabase, Inc

Singapore

Remote

SGD 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Fully Remote

ESOP

Tech Allowance

Health Benefits

Annual Off-Sites

Flexible Work

Professional Development

Job summary

Supabase, Inc. is seeking a Support Engineer to deliver world-class developer support across our growing platform. You will respond to diverse inquiries, triage issues, and collaborate with product engineering to resolve technical questions efficiently.

Ideal candidates have 3+ years of developer support experience, strong SQL (PostgreSQL) skills, and excellent English communication. The role is fully remote, with emphasis on global coverage and cross-team collaboration.

Qualifications

3+ years of experience providing developer support to technical customers.
Proficient in SQL (ideally PostgreSQL). Comfortable with complex SQL queries.
Excellent communication skills and fluency in English.
Skilled in using Linux/Unix operating systems and the command line.
Experienced working with GitHub Issues and Discussions.
Bonus points if you're familiar with React, Vue, Svelte and Node.js.
Having a degree in Computer Science is a plus too.

Responsibilities

Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
Monitor multiple feedback channels, e.g. Github Issues & Discussions.
Identify where internal tooling might be developed or obtained to improve support efficiency.
Reproduce issues, create test cases and improve test coverage, if you have experience with testing.