Full Time Serangoon Clinic Assistant

KEYSTONE CLINIC & SURGERY PTE. LTD.; Singapore; On-site; SGD 22,000 - 31,000; Full time

Job summary

KEYSTONE CLINIC & SURGERY PTE. LTD. invites Singaporean Mandarin-speaking clinic assistants to join our Serangoon branch.

Successful candidates will handle counter duties, patient registrations, and basic administrative tasks, with responsibilities extending to lab/imaging coordination and minor procedures under doctor supervision. The role requires flexibility to work day and evening shifts, and involves handling insurance claims, stock management, and patient inquiries in a fast-paced clinical

Qualifications

• Singaporean Mandarin-speaking candidates required.
• Able to work day/evening shifts.
• Proficient in counter duties, administrative tasks and basic documentation.

Responsibilities

• Registration of patients, dispensing of medications, and collection of payments.
• Submit subsidised and private claims for various schemes.
• Stock take and ordering of medications and consumables; scanning documents.
• Handle incoming calls and enquiries; assist doctors with chaperoning and minor procedures.
• Follow-up treatments, blood tests, vaccination, and ensuring tests are sent to appropriate vendors.
• Regular maintenance tasks (fridge, autoclave, stock) and housekeeping.

Skills

Mandarin speaking

Customer service

Communication skills

Attention to detail

Job description

Looking for Singaporean Mandarin Speaking Clinic Assistants who are able to do SHIFT WORK (day/evening shift) for our Serangoon branch. They are expected to be proficient at the relevant duties, including but not limited to the following:

Counter duties

• Registration of patients, dispensing of medication and collection of payments
• Perform Specialist/Hospital referrals
• Ensure laboratory/imaging investigations are sent to appropriate vendors
• Follow-up treatment/ blood tests and vaccination
• Handling of incoming calls and enquiries
• Assist doctors with chaperoning and conduct minor procedures

Administrative tasks

• Submission of subsidised claims
• Submission of private claims for various insurance schemes
• Stock take and ordering of medications and consumables
• Scanning of documents
• Regular maintenance (fridge, autoclave, stock)

Housekeeping