Full Time Sales Advisor (Raffles City)

H&M Hennes & Mauritz Pte Ltd; Singapore; On-site; SGD 23,000 - 30,000; Full time

Benefits offered by this job

Staff discount 25%

Incentive program – HIP

Global development opportunities

Job summary

H&M Hennes Mauritz Pte Ltd in Singapore is seeking a Full-Time Sales Advisor to greet customers and embody the heart of our brand. You will deliver friendly service on the shop floor, at the cash desk, and in fitting rooms, helping customers find outfits and inspiring confidence.

This role includes stock replenishment, deliveries, merchandising, and collaboration with the team to create welcoming experiences.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive and supportive of others

Responsibilities

• Greet customers and provide high-level service on the shop floor and at the cash desk
• Assist with fitting rooms and merchandise to enhance the shopping experience
• Process deliveries, replenish stock and keep displays attractive and organized
• Collaborate with the team to create welcoming, brand-aligned moments for customers
• Guide customers through their journey with genuine assistance and proactive service

Skills

Customer-focused

Proactive

Curious

Active listening

Honest

Interest in fashion

Communicative

Willing to learn

Collaborative

Job description

Job Description

As the Full Time Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive and supportive of others

Additional Information

This is aFull-timeposition of 44hours a weekinclusive of weekends and public holidays.

Benefits

• We offer all our employees attractive benefits with extensive development opportunities around the globe.
• All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online.
• In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Programhere.

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.