Full-Time Matcharista at Hi Coffee, Tanjong Pagar

HI. COFFEESG PTE. LTD.; Singapore; On-site; SGD 27,000 - 29,000; Full time

Benefits offered by this job

Complimentary matcha

Beverages during shift

On-the-job training

Employee discounts

Annual leave

Job summary

Hi Coffee is an emerging local brand serving quality Kopi, Teh, and specialty Japanese Lattes. Every cup is handcrafted to order with care, focusing on honest flavours, consistency, and comfort. This role offers hands-on training and a friendly, fast-paced team environment at our Singapore outlets.

We welcome applicants with little experience—your attitude and willingness to contribute matter most—and require a valid Food Safety Course Level 1 Cert to join our growing team.

Qualifications

• Willing to learn and grow in a hospitality environment.
• Reliable and responsible with good work ethic.
• Able to thrive in a fast-paced setting and maintain quality.

Responsibilities

• Understand local kopi, teh, matcha and tea offerings to provide thoughtful recommendations.
• Brew and serve beverages with consistency and presentation quality.
• Maintain clean, organized workspace and comply with SOPs.
• Greet customers warmly and provide friendly service.
• Work efficiently in a busy environment and manage routine duties.
• Assist with opening/closing duties and general housekeeping.

Skills

Customer service

Team player

Fast-paced adaptability

Learning mindset

Education

Food Safety Course Level 1 Cert

Job description

What’s In It For You:

• Full-Time Position:$2400 (5 day) or up to $2600 (6 day)
• Complimentary Matcha, beverages during working shift
• Work-life equilibrium, learning opportunities
• Supportive, well-managed, friendly team environment & culture
• On-the-job training
• Employee discounts
• Breaks will be allocated during non-peak periods
• Annual leave, medical leave/benefits, long-term incentives, career pathway progression opportunities, etc.

Responsibilities

• Understand fundamental knowledge of flavour profiles, foundations of local robusta coffee, Japanese teas to offer thoughtful recommendations to customers
• Brew & serve traditional local Kopi, Teh as well as a variety of high-quality Matcha & other Japanese Tea beverages while prioritising product consistency, quality & visual presentation during serving
• Maintain accuracy & consistency throughout the crafting of beverages, aligning with SOPs
• Greet customers with genuine warmth, friendly service, & a smile!
• Thrive in a fast-paced, active environment; be on your feet & handle service duties with efficiency
• Maintain a clean, orderly workspace, countertops, environment
• Use all equipment, electronics & tools with care
• Communicate clearly & proactively with the team to ensure smooth daily operations
• Carry out general housekeeping, restocking, inventory management & any other assigned duties
• Conduct proper Opening & Closing duties

We're seeking someone who is:

• Eager to learn & grow
• Responsible, genuine & reliable
• Diligent, a strong team player
• Committed to staying long-term
• Able to work in a fast-paced environment
• Able to perform repetitive tasks while maintaining consistency, quality
• Strong sense of personal hygiene, cleanliness, tidiness
• Open to work at our future outlets
• Welcome those with little experience, it’s your attitude & willingness to contribute that matters most!
• Must hold a valid Food Safety Course Level 1 Cert

About Us

Hi Coffee is an emerging local brand devoted to serving quality Kopi, Teh, and specialty Japanese Lattes. We believe superior ingredients should be accessible to everyone, so we strive to keep our drinks affordable without compromising on taste. Every cup is hand-crafted to order with care, focusing on honest flavours, consistency, and comfort. Supported by a small, dedicated team, we aim to bring a warm, gratifying experience to everyone who visits us, whether you’re starting your morning, taking a break, or simply craving a familiar favourite.