Full Time Mailroom Operator (Near Kent Ridge MRT / Contract)

RMA Contracts Pte Ltd; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

RMA Contracts Pte Ltd is seeking an Operations Assistant to support TLD handling, collection and return management, and on-site client activities.

The role includes labeling and sleeve prep for TLDs, coordinating courier collections, maintaining records, handling customer inquiries, and assisting with administrative tasks and on-site support at client sites, including hospitals. This position partners with e2i to connect workers with job opportunities and training resources.

Responsibilities

• Label and apply TLD labels
• Sleeve TLDs
• Cut plastic covers for TLDs
• Handle yellow rings and TLD returns for calibration purposes
• Support the processing and return of TLDs for clients
• Manage customer collections and returns
• Coordinate courier collections and deliveries
• Maintain and update collection and return records
• Prepare, organize, and file collection and return documentation
• Answer incoming phone calls and customer enquiries
• Maintain manual records and documentation
• Assist with daily mailroom operations and administrative tasks
• Provide on-site operational support for client activities as assigned
• Assist with the collection, delivery, and return of equipment to client sites, including hospitals and other designated locations
• Coordinate with clients to ensure timely collection and return of equipment

Job description

Job Responsibilities

1. TLD (Thermoluminescent Dosimeter) Handling

• Label and apply TLD labels.
• Sleeve TLDs.
• Cut plastic covers for TLDs.
• Handle yellow rings and TLD returns for calibration purposes.
• Support the processing and return of TLDs for clients.

2. Collection & Return Management

• Manage customer collections and returns.
• Coordinate courier collections and deliveries.
• Maintain and update collection and return records.
• Prepare, organize, and file collection and return documentation.

3. Administrative & Customer Support

• Answer incoming phone calls and customer enquiries.
• Maintain manual records and documentation.
• Assist with daily mailroom operations and administrative tasks.

4. Client Support Duties

• Provide on-site operational support for client activities as assigned.
• Assist with the collection, delivery, and return of equipment to client sites, including hospitals and other designated locations.
• Coordinate with clients to ensure timely collection and return of equipment.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.By applying for this role, you consent toRMA Group’sPDPA and e2i’s PDPA.