Full Time Front of House / Service Crew

ALL ABOUT O PTE. LTD.; Singapore; Presencial; SGD 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career Progression

Premium location at Orchard area

Collaborative and inclusive work environment

Descripción de la vacante

ALL ABOUT O PTE. LTD. is seeking motivated individuals for food & beverage service in Singapore. Candidates will assist in driving outlet sales while ensuring customer satisfaction through warm and friendly service.

Each candidate should have good communication skills and demonstrate a positive attitude. This position welcomes fresh entrants and requires flexibility for shifts, including weekends and holidays. Opportunities for career progression are available in a collaborative work environment.

Formación

• No prior experience required; fresh entrants welcome.
• Flexibility to work shifts, including weekends and public holidays.

Responsabilidades

• Host and greet guests in a warm and friendly manner.
• Promote and upsell outlet's products and services.
• Provide high standard service with guest interaction.
• Adhere to operational procedures and suggest improvements.
• Operate POS/ordering systems efficiently.
• Address guest concerns and escalate issues promptly.

Conocimientos

Good communication skills

Ability to work independently

Positive energy

Friendly and outgoing

Customer service orientation

Descripción del empleo

Overall Job Objectives

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

Core Responsibilities

• Host and greet guests in a warm and friendly manner.
• Be well-versed with the outlet’s products and services and actively promote or upsell items when appropriate.
• Provide a high standard of service through attentive and engaging guest interaction.
• Adhere to all operational procedures and suggest improvements for service efficiency.
• Maintain proper grooming and represent the brand professionally.
• Understand and operate POS/ordering systems to ensure smooth service.
• Address guest concerns promptly and elevate issues to the immediate superior for quick resolution.
• Assist the Outlet In-Charge in promoting specific menu items or services.

Job Specifications

• No prior experience required – fresh entrants are welcome to apply!
• Good communication skills
• Able to work independently and demonstrate positive energy.
• Friendly, outgoing, and dedicated to delivering outstanding customer service.
• Flexibility to work shifts, including weekends and public holidays, based on business needs.

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.
• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.
• Escalate guest issues to superiors promptly and suggest service improvements where possible.
• Represent the brand with professional grooming and positive interaction.

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast‑paced growing company, bringing all unique and on‑trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.