Part Time Front of House / Service Crew (Entry Level)

SAM SAM SAM PTE. LTD.; Singapore; On-site; SGD 22,320 - 33,480; Part time

Benefits offered by this job

Career Progression

Collaborative and inclusive work environment

Diverse project opportunities

Job summary

SAM SAM SAM PTE. LTD. in Singapore is seeking motivated individuals for food & beverage service roles. Candidates will provide excellent service while promoting sales and ensuring customer satisfaction.

The ideal candidates will have strong communication skills in Mandarin and English, a friendly disposition, and the ability to work independently. This role offers opportunities for career progression and requires working on weekends.

Qualifications

• Excellent communication skills in Mandarin and English.
• Ability to work independently and show positive energy.
• Friendly, outgoing personality dedicated to customer service.

Responsibilities

• Host and greet guests warmly.
• Promote and upsell outlet’s products/services.
• Maintain POS/ordering operations effectively.
• Handle guest issues and suggest improvements.
• Represent the brand with professional grooming.

Job description

Overall Job Objectives

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands. He / She will be assisting the outlet in charge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Core Responsibilities

• Host & greet guests in a warm and friendly manner
• Be well‑versed with outlet’s products and services; can sell products when appropriate
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Well‑groom and represent the brands
• Understand POS/ordering to ensure smooth operation
• Take note of issues raised by restaurant/bar guests and elevate issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services

Job Specifications

• No experience / fresh entry welcome to apply!
• Prefer candidate who with excellent communication skills with good command of Mandarin and English
• Able to work independently and demonstrate POSITIVE energy
• Friendly, outgoing and dedicated to outstanding customer service
• Minimum working days are 1 weekday and 1 weekend each
• Work Visa will not be provided by the company

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction
• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively
• Escalate guest issues to superiors promptly and suggest service improvements where possible
• Represent the brand with professional grooming and positive interaction

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation
• Opportunity to work on diverse projects across various industries