Fulfillment Engineering Lead - AI & Scale

Grab; Singapore; On-site; SGD 180,000 - 280,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits

Parental leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork arrangements

Job summary

Grab is seeking an engineering manager for the Fulfilment Engineering team in Singapore. You will lead a team of software engineers building and operating critical fulfilment capabilities, turning product priorities into an effective engineering roadmap and delivering reliable outcomes across millions of transactions.

You will stay technically fluent while mentoring senior ICs, collaborate with Product, Data Science, Analytics and Operations, and report to the Senior Software Engineering

Qualifications

• Eight+ years of software engineering experience, including production systems at scale.
• Two+ years in managing and developing software engineers.
• Hands-on with LLM and generative AI solutions, including model evaluation and prompt design.
• Understanding AI system risks: privacy, security, reliability, latency and cost.
• Strong backend, distributed systems, APIs, databases and cloud infrastructure.
• Ability to drive large, multi-team initiatives and guide engineers’ growth.
• Good written and verbal communication, able to explain AI trade-offs clearly.

Responsibilities

• Lead, coach and develop a team of software engineers with growth plans.
• Partner with Product, Data Science, Analytics and Operations to define priorities and roadmaps.
• Own planning and delivery of the team’s engineering roadmap, manage dependencies and risks.
• Work with senior engineers to set technical direction and architecture decisions.
• Improve reliability, scalability, security, observability and cost efficiency of systems.
• Establish engineering practices: design reviews, testing, deployment, incident response.

Skills

Team leadership

Software engineering

AI / LLM experience

Communication

Stakeholder management

Problem solving

Job description

Grab is seeking an engineering manager for the Fulfilment Engineering team in Singapore. You will lead a team of software engineers building and operating critical fulfilment capabilities, turning product priorities into an effective engineering roadmap and delivering reliable outcomes across millions of transactions.

You will stay technically fluent while mentoring senior ICs, collaborate with Product, Data Science, Analytics and Operations, and report to the Senior Software Engineering