Frontline Precious Metals Advisor - Elite Service

BULLIONSTAR PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Benefits offered by this job

13th-month bonus

Up to 3 months VB

Job summary

BullionStar is Singapore's leading precious metals dealer, offering gold, silver, and platinum through our showroom, e‑commerce platform, and vaulting facilities. We are founder‑led, lean, and customer‑focused - built on trust, transparency, and quick decision‑making without bureaucracy.

This role represents BullionStar in every interaction, handling high enquiry volumes with accuracy, using AI tools to draft responses, and protecting customer trust while maintaining confidentiality.

Qualifications

• Very strong attention to detail and accuracy.
• Clear verbal and written communication in English.
• Willingness to learn and adapt to AI/technology in workflows.
• Customer service oriented with initiative and versatility.

Responsibilities

• Represent BullionStar in person, email, and phone with accuracy.
• Handle high enquiry volumes without dropping standards.
• Identify recurring issues and suggest improvements to processes.
• Protect customer trust and confidentiality of data.
• Use AI and technology to draft responses, analyze trends, and automate tasks.

Skills

Intelligent

Detail-oriented

Accurate

Clear communicator

English required

Adaptive to AI/tech

Tools

AI tools

Job description

BullionStar is Singapore's leading precious metals dealer, offering gold, silver, and platinum through our showroom, e‑commerce platform, and vaulting facilities. We are founder‑led, lean, and customer‑focused - built on trust, transparency, and quick decision‑making without bureaucracy.

This role represents BullionStar in every interaction, handling high enquiry volumes with accuracy, using AI tools to draft responses, and protecting customer trust while maintaining confidentiality.