Front Desk Specialist – New Hotel Opening

Cove Living Pte Ltd; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

Hotel opening experience

Pre-opening operations exposure

Supportive team

Learning and career development

Job summary

Cove Living Pte Ltd invites enthusiastic Front Office Executives to join our brand-new hotel in Singapore. This is more than a desk role—it's a chance to contribute to a pre-opening journey and deliver memorable first impressions for every guest.

You will warmly welcome guests, manage arrivals and departures, handle reservations, and respond to requests with professionalism. Fresh graduates are welcome, and rotating shifts including weekends are required.

Qualifications

• Previous hotel front office or hospitality experience.
• Fresh graduates with a positive attitude are welcome.
• Customer-oriented with a pleasant personality.
• Willing to work rotating shifts, weekends and public holidays.
• Basic computer skills; PMS knowledge is an advantage.

Responsibilities

• Create memorable first impressions by warmly welcoming guests and delivering a friendly, personalised service.
• Manage guest arrivals and departures, ensuring smooth and efficient check-in and check-out experiences.
• Handle room reservations, enquiries, amendments and cancellations with accuracy and professionalism.
• Be the go-to person for guests by responding promptly to requests, feedback and concerns, turning every interaction into a positive experience.
• Share your knowledge of hotel facilities, services and local attractions to enhance our guests' stay.
• Work closely with Housekeeping, Maintenance and other departments to ensure seamless hotel operations.
• Monitor room availability, occupancy and room allocation to maximise operational efficiency.
• Handle payments, billing, cash transactions and daily cashiering responsibilities accurately.
• Maintain up-to-date guest records and ensure effective shift handovers for continuity of service.
• Take an active role in supporting daily Front Office operations and other duties as required.

Skills

Guest service

Customer focus

Communication

Teamwork

Flexibility

Tools

PMS knowledge

Job description

Cove Living Pte Ltd invites enthusiastic Front Office Executives to join our brand-new hotel in Singapore. This is more than a desk role—it's a chance to contribute to a pre-opening journey and deliver memorable first impressions for every guest.

You will warmly welcome guests, manage arrivals and departures, handle reservations, and respond to requests with professionalism. Fresh graduates are welcome, and rotating shifts including weekends are required.