Front Desk & Operations Assistant

ARCADIA HEALTH CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 31,000 - 32,000; Full time

Job summary

ARCADIA HEALTH CONSULTANCY PTE. LTD. in Orchard, Singapore, invites applications for a Front Desk & Operations Assistant.

This non-medical role supports daily front-desk and administrative tasks in a boutique skin and wellness practice. You will handle inquiries, appointments, payments, records, and basic room preparation, with training provided. A 12-month renewable contract with probation of three months offers opportunities to grow as the practice expands.

Qualifications

• GCE O-Level/ITE or equivalent preferred.
• Ability to communicate clearly in English and Mandarin to assist customers.
• Experience in customer service, retail, hospitality, reception, beauty/wellness or administration is an advantage.

Responsibilities

• Welcome and assist customers throughout their visit.
• Handle WhatsApp, telephone and general enquiries.
• Schedule, confirm and manage appointments.
• Process payments and assist with cashiering.
• Maintain customer records and basic administrative information.
• Use digital booking and record systems.
• Escort and chaperone customers when required.
• Prepare and reset treatment rooms.
• Assist with basic sanitisation, and general organisation.
• Monitor supplies and assist with inventory.
• Support simple smartphone filming or content tasks when required.

Skills

Customer service

Organised

Punctual

English

Mandarin

Education

GCE O-Level/ITE

Tools

WhatsApp

Booking systems

Job description

Front Desk & OperationsAssistant

Location: Orchard, Singapore
Employment Type: 12-month renewable contract
Salary: $2,800/month during probation; $2,900/month upon confirmation
Probation: Minimum 3 months

We are looking for a reliable, organised and customer-centric assistant to support the daily front-desk and operational needs of a boutique skin and wellness practice.

This is a non-medical role. No nursing, treatment or medicalknowledge is required. Training will be provided.

What You Will Do

• Welcome and assist customers throughout their visit.
• Handle WhatsApp, telephone and general enquiries.
• Schedule, confirm and manage appointments.
• Process payments and assist with cashiering.
• Maintain customer records and basic administrative information.
• Use digital booking and record systems.
• Escort and chaperone customers when required.
• Prepare and reset treatment rooms.
• Assist with basic sanitisation, and general organisation.
• Monitor supplies and assist with inventory.
• Support simple smartphone filming or content tasks when required.

No treatments or medical procedures are involved.

Who We Are Looking For

• GCE N/O-Level, ITE or equivalent preferred.
• Previous work experience preferred.
• Experience in customer service, retail, hospitality, reception, beauty/wellness or administration is an advantage.
• Able to communicate clearly in English and Mandarin to assist customers.
• Comfortable using WhatsApp, smartphones and basic computer applications.
• Organised, punctual and dependable.
• Able to follow instructions and established procedures carefully.
• Comfortable performing both customer-facing and practical day-to-day duties.

A diploma or university degree is not required.

Working Hours

• Monday, Wednesday & Friday: 10:00 am – 6:30 pm
• Tuesday & Thursday: 12:00 pm – 8:30 pm
• Saturday: 9:00 am – 3:30 pm
• Sunday & Public Holidays: Closed

Meal breaks apply during working days.

Contract & Growth

This position is offered on a 12-month renewable contract with a minimum 3-month probation period. Probation may be extended where additional timeis needed to assess performance, suitability or training progress.

As the company grows, employees who demonstrate strong performance or particular strengths may be considered for expanded responsibilities, different roles or salary progression aligned with their abilities and interests.