Front Desk and Marketing Assistant

KELLY ORIENTAL SKINCARE PTE. LTD.; Singapore; On-site; SGD 22,000 - 29,000; Full time

Job summary

Kelly Oriental Skin Care Pte. Ltd. is seeking a Front Desk & Marketing Assistant to support our front desk, customer service and social media marketing activities. Fresh graduates are welcome, with a passion for aesthetic beauty and digital content creation.

You will handle customer inquiries, bookings and basic logistics, while also contributing to our social media content across Xiaohongshu, TikTok, Instagram and Facebook. On-site, with immediate start preferred.

Qualifications

• Fresh graduates welcome; eager to learn and grow in aesthetic beauty.
• Strong Chinese (Mandarin) and English communication for international customers.
• Experience with social media content creation and Canva design preferred.

Responsibilities

• Greet customers at front desk and handle inquiries across channels.
• Manage bookings, confirmations and reminders, and maintain records.
• Create content for Xiaohongshu, TikTok, Instagram and Facebook.
• Assist filming, editing and Canva designs for campaigns.
• Support promotions, collaborations and marketing campaigns.
• Coordinate logistics and assist with basic admin duties.

Skills

Customer Service

Content Creation

Social Media Marketing

Communication

Education

Fresh graduates welcome

Tools

Canva

TikTok

Instagram

Xiaohongshu

Job description

Front Desk & MarketingAssistant

Fresh graduates | Customer Service | Content Creation

Kelly OrientalGroup is a growing premium wellness and aesthetic brand in Singapore. We arelooking for a friendly, energetic and creative individual to support our frontdesk, customer service and social media marketing activities.

Key Responsibilities

Front Desk & CustomerService

• Welcome customers and represent the company professionally at the front desk
• Handle customer enquiries through phone calls, WhatsApp and social media
• Manage appointment bookings, confirmations and reminders
• Maintain customer records and support daily front desk administration
• Learn about aesthetic treatments, customer needs and industry trends
• Assist with packing online orders and coordinating basic logistics matters
• Support other operational and administrative duties as required

Marketing & Social Media

• Support the Marketing Team with social media content, filming and promotional activities
• Assist with account positioning, personal branding and maintaining a consistent content style
• Support the filming and management of multiple Xiaohongshu accounts
• Create content for Xiaohongshu, TikTok, Instagram and Facebook
• Assist with copywriting, video filming, editing and Canva designs
• Support content promotion, paid advertising and customer conversion activities
• Coordinate KOL collaborations, promotions and marketing campaigns
• Monitor platform updates, competitors and social media trends

Language Requirements

As this role is based at the front desk and involvesserving customers from different countries, strong communication skills areessential.

• Strong spoken and written Chinese is required for Chinese-language content and customer communication
• Fluent spoken English is required to serve international customers professionally
• Candidates must communicate clearly, confidently and professionally in both English and Mandarin
• English and Mandarin communication skills will be assessed during the interview through conversation and customer-service role-play

Requirements

• Friendly, customer-focused and willing to learn
• Passionate about the aesthetic beauty and wellness industry
• Creative with a good sense of content, design and social media trends
• Comfortable with filming and creating short-form videos
• Good communication and teamwork skills
• Familiarity with TikTok, Instagram, Xiaohongshu or other social media platforms is an advantage
• Customer service, beauty, wellness or social media experience is an advantage
• Familiarity with the Singapore or Malaysia customer service environment is preferred
• Available to start immediately or within a short notice period is preferred

Fresh graduates and candidates without relevantexperience are welcome to apply if they are eager to learn and passionate aboutdeveloping a career in the aesthetic beauty industry.

Job Type: Full-time
Salary: From S$2,000 per month
Work Location: Eastern Singapore, near the Circle Line
Work Arrangement: On-site only