Front Desk & Guest Services - Rotating Shifts (Weekends)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 26,000 - 35,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a friendly front desk representative to assist patients and visitors at our Novena facility. You will handle enquiries, reservations, check-in/check-out, and ensure a pleasant service experience while maintaining a clean lobby and coordinating with the wards.

Working shifts include early mornings and evenings, with weekends and public holidays required. Good communication and customer service skills are essential to deliver a positive patient experience in a

Qualifications

• Must have excellent customer service and communication skills.
• Willingness to work rotating shifts including weekends and public holidays.

Responsibilities

• Provide front office and customer service support to patients and guests.
• Handle enquiries, reservations, phone calls and assist with check-in and check-out.
• Assist patients and guests with their requests and provide a pleasant service experience.
• Help carry and transport patients’ luggage to the wards.
• Maintain the cleanliness and neatness of the front desk and lobby area.
• Ensure proper service standards are followed when assisting patients and guests.
• Perform other ad-hoc duties assigned by the supervisor.

Skills

Customer service

Communication skills

Job description

RECRUIT EXPRESS PTE LTD is seeking a friendly front desk representative to assist patients and visitors at our Novena facility. You will handle enquiries, reservations, check-in/check-out, and ensure a pleasant service experience while maintaining a clean lobby and coordinating with the wards.

Working shifts include early mornings and evenings, with weekends and public holidays required. Good communication and customer service skills are essential to deliver a positive patient experience in a