(Fresh Grad Welcome) Management Trainee ( Tuition Centre)

CAMBRIDGE LEARNING GROUP SG; Singapore; On-site; SGD 24,552 - 39,060; Full time

Job summary

Cambridge Learning Group SG in Singapore is seeking a dependable operations trainee to support daily centre management, enrolment, scheduling, and fee collection. You will communicate with parents via WhatsApp, calls, and walk-ins, and coordinate a small tutor team.

With preparation for centre-wide responsibilities, this role offers growth toward Centre Manager and a chance to learn marketing, growth, and operations strategy under founder mentorship.

Qualifications

• Diploma or degree in any discipline — no prior experience required (1+ year in operations or a service role is a plus).
• Follows through on tasks without reminders and takes initiative to fix problems.

Responsibilities

• Support the daily running of the centre — enrolment, class scheduling, documentation, and fee collection.
• Handle parent communication across WhatsApp, calls, and walk-ins — enquiries, check-ins, and renewals.
• Be the day-to-day point of contact for the part-time tutor team: scheduling, huddles, and check-ins.
• Assist with growing weekend classes by recruiting tutors and enrolling students.
• Run lead follow-up and support the enrolment conversion funnel.
• Take ownership of a focused area (retention tracking, tutor scheduling, holiday programmes).

Education

Diploma or degree in any discipline

Tools

WhatsApp Business

Google Workspace

AI tools

Job description

About Us

Cambridge Learning Group is a Primary–Secondary tuition centre in Jurong West, teaching Maths, English, Science, Chinese, and POA. We're a lean, founder-run centre in a growth phase, and we're looking for a dependable, people-oriented person ready to take on real responsibility and grow into running the centre.

What You’ll Do

You’ll go through a structured onboarding under the founder before progressively taking on ownership of the centre's operations. Your responsibilities will cover:

• Support the daily running of the centre — student enrolment, class scheduling, documentation, and fee collection.
• Handle parent communication across WhatsApp, calls, and walk-ins — enquiries, check-ins, and renewals — accurately and professionally.
• Be the day-to-day point of contact for our part-time tutor team: scheduling, huddles, and check-ins.
• Learn to grow our weekend (Sat & Sun) classes — helping recruit tutors and enrol students. This is the centre's flagship priority and where you'll build toward.
• Run lead follow-up and support the enrolment conversion funnel.
• Take ownership of one assigned focus area — for example, tracking retention, coordinating tutor schedules, or coordinating holiday programmes and assessment cycles.

What You’ll Gain

Early, hands-on exposure to both operations and people, with a clear path forward:

• Practical experience running a live service operation — enrolment, scheduling, fees, and parent communications.
• Direct people-coordination experience with a tutor team from early in your career.
• Direct founder mentorship, plus exposure to marketing, growth, and ops strategy you won't get at a big chain.
• A defined, performance-driven track toward Centre Manager — with salary and responsibility growing as you demonstrate readiness.

Who We’re Looking For

We hire for character and work ethic first.

• Diploma or degree in any discipline — no prior experience required (1+ year in operations or a service role is a plus).
• Follows through on tasks without being reminded, and takes initiative to fix problems rather than waiting to be told.
• Communicates clearly and stays composed handling parent concerns or operational hiccups.
• Comfortable working with children and families daily.
• At ease guiding and coordinating a small team.
• Speaks English, plus Mandarin, Malay, or Tamil.
• Comfortable with WhatsApp Business, Google Workspace, and AI tools.
• Singaporean or PR.

What You Can Expect

• Real autonomy — you'll be trusted to manage your responsibilities without being micromanaged.
• Meaningful work that directly shapes students' learning and their families' confidence.
• Genuine growth in an expanding centre, with responsibility increasing as you show you're ready.
• Medical benefits and leave in line with the Employment Act; 14 days annual leave (7 flexible + 7 in December).

Salary

Starting Pay will be $2,200–$2,500/month during management trainee training and probation phase, rising to $3,000–$3,500 on confirmation for permanent role, with bonus and commission after confirmation tied to retention and fill rate.

Working Hours

Full-time, ~44 hrs/week. Months 1–9: Mon–Fri 2–9pm + Sat 10am–7pm.
Once Sunday classes launch, you'll shift to Wed–Sun (Mon & Tue off).
Two weekend workday is required, as our peak hours fall on weekends.