Freight Operations Coordinator

JH WAREHOUSE (S) PTE. LTD.; Singapore; On-site; SGD 30,000 - 33,000; Full time

Job summary

JH WAREHOUSE (S) PTE. LTD. is seeking a Freight Operations Associate to manage end-to-end shipment execution, documentation, customs clearance and invoicing. Based in Changi, you will serve as a key liaison between clients, overseas partners and carriers to ensure efficient cargo movements.

The role calls for 1–2 years of relevant experience, solid understanding of shipping procedures, and excellent communication skills to coordinate with multiple stakeholders in a fast-paced environment.

Qualifications

• 1–2 years of experience in freight or shipping operations.
• Understanding of shipping procedures and documentation.
• Good written and verbal communication and interpersonal skills.

Responsibilities

• Coordinate among customers, vendors, warehouse teams and departments for import/export and transshipment cargoes.
• Prepare and verify shipping documents and declarations via TradeNet/PortNet.
• Collaborate with overseas agents, carriers and clients for smooth handovers.
• Maintain proactive communication on shipment status, delays and updates.
• Handle customer inquiries on freight rates and tracking.
• Prepare rate quotations and service proposals.
• Verify vendor changes, transport costs and carrier invoices.
• Generate customer billing and job invoicing.
• Identify and resolve discrepancies to maintain service standards.

Skills

Communication skills

Problem solving

Independent work

Job description

JH WAREHOUSE (S) PTE. LTD. is seeking a Freight Operations Associate to manage end-to-end shipment execution, documentation, customs clearance and invoicing. Based in Changi, you will serve as a key liaison between clients, overseas partners and carriers to ensure efficient cargo movements.

The role calls for 1–2 years of relevant experience, solid understanding of shipping procedures, and excellent communication skills to coordinate with multiple stakeholders in a fast-paced environment.