Freight Forwarding System and Product Manager

Recruit Express Pte Ltd; Singapore; On-site; SGD 140,000 - 180,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Freight System Architect to design and maintain architecture diagrams for the freight ecosystem and define a technology roadmap aligned with scalability and digital transformation.

The role requires translating business needs into technical specs, guiding developers and vendors, and overseeing ERP/SAP integrations while tracking KPIs. A strong background in logistics tech and data analytics is essential.

Qualifications

• Bachelor's degree in computer science or related field.
• 7–10 years in product management, with at least 3 years in a technical logistics role.
• Experience in freight operations or software/data engineering is advantageous.

Responsibilities

• Design and maintain architecture diagrams for the freight ecosystem.
• Define the technical roadmap aligned with scalability and digital transformation.
• Translate business requirements into system narratives and technical design specifications.
• Oversee integration with ERP/SAP and freight platforms; manage vendor relationships and KPIs.
• Lead cross-functional coordination and change-management initiatives.

Skills

Power BI

Stakeholder management

Data analytics

Cross-functional leadership

Problem solving

Digital transformation mindset

Education

Bachelor's degree in Computer Science or related field

Tools

Jira

Confluence

SAP

API integration

Job description

Freight System Architecture & Roadmap

• Design and maintain comprehensive system architecture diagrams for the freight ecosystem
• Define the technical roadmap, aligning engineering initiatives with long-term business goals like scalability and digital transformation.

Freight Operations Digitalisation & Automation

• Translate business requirements into comprehensive system narratives and technical design specifications
• Provide developers and vendors with detailed blueprints, including database schema designs (tables, columns, data types), UI/UX mockups, mapping logic, validation/error-handling rules, and audit logging frameworks

Data Analytics, AI & Automation Engineering

• Design, build, and maintain Power BI dashboards and automated reports to provide logistics stakeholders with real-time visibility into freight performance, operational bottlenecks, and financial KPIs.
• Manage the end-to-end AI lifecycle, including the independent design, build, and production deployment of intelligent agents to automate manual freight processes.

Systems Integration & Technology Ecosystem Management

• Oversee integration with 3rd-party logistics platforms, ERP systems (e.g., SAP), and freight vendors, managing technical relationships and SLAs.
• Define and track critical technical and business KPIs (e.g., system uptime, API response times).
• Conduct post-implementation audits to measure operational improvements

Stakeholder & Business Partnership Management

• Use data-driven scoring systems (e.g., RICE or WSJF) to prioritize the team's workload and balance new features against maintenance, security, and stability requirements.
• Bridge the gap between freight operations and engineering by deconstructing complex needs (e.g., customs compliance, real-time tracking) into actionable user stories and technical specs

Others

• Undertake assigned projects or duties as directed by Management.

Job Requirements

• Background in Supply Chain, Logistics, freight operations environment or as a software developer/data engineer environments is an advantage
• Comfortable operating in a fast-paced environment and like to hands on experimentation of emerging technology
• Ability to lead technical transitions, including staff training, system migrations, and "go-live" support projects.
• Able to execute RFP/RFI processes for selecting vendors, focusing on technical flexibility and long-term supportability.
• High level of expertise in Jira/Confluence for managing backlogs and cross-team dependencies.
• Strong analytical, problem-solving, and digital skills, with interest in AI-driven logistics / supply chain.
• Strong communication and stakeholder-engagement abilities across internal and external partners.
• Strong organizational and problem-solving skills
• Detail-oriented with a proactive, hands-on approach.
• Ability to work independentlyand manage multiple priorities
• Ability to lead cross-functional coordination and continuous-improvement / change management projects.
• Strong attention to detail and organisational skills

Professional Qualifications & Relevant Experience

• Bachelor’s degree in computer science, Engineering, IT, or a related field.
• 7–10 years in product management, with at least 3 years in a technical role within logistics or freight forwarding.
• Industry certifications such as PMP, CSPO, CSCP is an advantage.

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.