Freight Documentation Specialist – Compliance & Billing

EPOS SHIPPING & LOGISTICS PTE. LTD.; Singapore; On-site; SGD 31,000 - 36,000; Full time

Job summary

EPOS SHIPPING & LOGISTICS PTE. LTD. seeks a meticulous Documentation Officer to manage freight paperwork, billing, and customer coordination. You will ensure accuracy across all shipping documents and align with carrier portals for timely processing.

The role requires strong analytical thinking, attention to detail, and good English communication for daily coordination with global clients and colleagues. On-site work in Singapore with standard hours.

Qualifications

• Proven experience in preparing and verifying shipping documents.
• Ability to think methodically and catch errors in documents.
• Exceptional accuracy and attention to detail under deadlines.
• Strong time management for multiple shipments and filings.
• Good written and spoken English for coordination with clients.
• Experience checking invoices and supporting billing processes.
• Familiarity with submitting documents via carrier portals.

Responsibilities

• Documentation & Compliance: Create, submit, and verify shipping instructions and Bills of Lading via major carrier portals.
• Issue Resolution: Track and follow up on BL corrections to prevent cargo delays.
• Permit Verification: Check export permits to ensure customs compliance.
• Other Shipping Documents: Prepare and verify Subsidiary Certificate, PSIC, CO, and Insurance.
• Financial Auditing: Check carrier invoices for accuracy before payment and issue invoices.
• Deadline Management: Meet strict carrier and internal cut-off timelines.
• Stakeholder Coordination: Communicate with customers, carriers, and internal teams.

Skills

Documentation experience

Systematic thinking

Attention to detail

Time management

English communication

Billing/invoicing

Carrier portals

Tools

Microsoft Word

Microsoft Excel

Job description

EPOS SHIPPING & LOGISTICS PTE. LTD. seeks a meticulous Documentation Officer to manage freight paperwork, billing, and customer coordination. You will ensure accuracy across all shipping documents and align with carrier portals for timely processing.

The role requires strong analytical thinking, attention to detail, and good English communication for daily coordination with global clients and colleagues. On-site work in Singapore with standard hours.