Freight Customer Service Specialist (Air & Sea)

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 29,000 - 36,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is hiring a Customer Service Executive in Singapore at Changi Airfreight Centre. The role supports the customer service department and liaises with air and sea carriers.

You will manage bookings, billing, and documentation for sea freight, while ensuring quality service for both air and sea freight customers. Proficiency in Microsoft Office is required.

Qualifications

• Experience in customer service is required.
• Familiar with logistics or freight industries is a plus.

Responsibilities

• Assist in the customer service department.
• Handle all customer ratings for both air and sea freight.
• Liaise with air and sea carriers and customers.
• Handle sea freight documentation such as bookings and billing.

Skills

Customer service

Tools

Microsoft Office

Job description

The Supreme HR Advisory Pte. Ltd. is hiring a Customer Service Executive in Singapore at Changi Airfreight Centre. The role supports the customer service department and liaises with air and sea carriers.

You will manage bookings, billing, and documentation for sea freight, while ensuring quality service for both air and sea freight customers. Proficiency in Microsoft Office is required.