Air & Sea Freight Customer Service Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 29,000 - 41,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. invites you to join as a Customer Service Executive in Changi.

You will assist the customer service department, handle customer feedback for air and sea freight, and liaise with air and sea carriers and customers. The role requires relevant working experience and proficiency with Microsoft Office and basic office tasks. Candidates should thrive in a fast-paced logistics environment and value clear communication, accuracy, and customer satisfaction.

Qualifications

• With relevant working experience.
• Proficient in Microsoft Office and basic office tasks.

Responsibilities

• Assist in the customer service department
• Handle all customers rating for air and sea freight
• Liaise with air and sea carriers & customers
• Handle sea freight documentation such as bookings & billing

Skills

Customer service

Communication

Team collaboration

Tools

Microsoft Office

Job description

THE SUPREME HR ADVISORY PTE. LTD. invites you to join as a Customer Service Executive in Changi.

You will assist the customer service department, handle customer feedback for air and sea freight, and liaise with air and sea carriers and customers. The role requires relevant working experience and proficiency with Microsoft Office and basic office tasks. Candidates should thrive in a fast-paced logistics environment and value clear communication, accuracy, and customer satisfaction.