Fraud Investigations & Operations Analyst

Monee SG Private Limited; Singapore; On-site; SGD 55,000 - 85,000; Full time

Job summary

Monee SG Private Limited in Singapore is seeking a Fraud Investigator to conduct investigations, analyse fraud patterns, and assemble detailed reports with actionable recommendations. You will collaborate with internal teams to assess existing fraud tooling and processes, while identifying gaps and driving improvements.

The role emphasizes meticulous data review, independent work, and clear communication as part of maintaining high ethical standards in fraud management.

Qualifications

• A Diploma/Bachelor’s Degree in any field.
• At least 1 year of experience in fraud investigation processes or related bank processes/products.
• Possess good problem solving, analytical, and critical thinking skills.
• Strong attention to detail and ability to notice discrepancies in data.
• High ethical standards with demonstrated integrity.
• Able to work independently with minimal supervision and able to multitask.
• Excellent verbal and written communication skills.
• Good working knowledge of MS Office (Excel, Word).

Responsibilities

• Responsible for conducting fraud investigations.
• Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data.
• Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations.
• Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management.
• Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities.
• Drive process improvements in fraud operational processes and policies.
• Perform ad-hoc reviews or projects as required or directed.

Skills

Analytical thinking

Problem solving

Attention to detail

Independent work

Communication skills

Multitasking

MS Office

Education

Diploma/Bachelor’s Degree

Tools

Excel

Word

Job description

Monee SG Private Limited in Singapore is seeking a Fraud Investigator to conduct investigations, analyse fraud patterns, and assemble detailed reports with actionable recommendations. You will collaborate with internal teams to assess existing fraud tooling and processes, while identifying gaps and driving improvements.

The role emphasizes meticulous data review, independent work, and clear communication as part of maintaining high ethical standards in fraud management.