Fraud Operations Officer - Operations, MariBank

Monee SG Private Limited; Singapore; On-site; SGD 55,000 - 85,000; Full time

Job summary

Monee SG Private Limited in Singapore is seeking a Fraud Investigator to conduct investigations, analyse fraud patterns, and assemble detailed reports with actionable recommendations. You will collaborate with internal teams to assess existing fraud tooling and processes, while identifying gaps and driving improvements.

The role emphasizes meticulous data review, independent work, and clear communication as part of maintaining high ethical standards in fraud management.

Qualifications

• A Diploma/Bachelor’s Degree in any field.
• At least 1 year of experience in fraud investigation processes or related bank processes/products.
• Possess good problem solving, analytical, and critical thinking skills.
• Strong attention to detail and ability to notice discrepancies in data.
• High ethical standards with demonstrated integrity.
• Able to work independently with minimal supervision and able to multitask.
• Excellent verbal and written communication skills.
• Good working knowledge of MS Office (Excel, Word).

Responsibilities

• Responsible for conducting fraud investigations.
• Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data.
• Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations.
• Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management.
• Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities.
• Drive process improvements in fraud operational processes and policies.
• Perform ad-hoc reviews or projects as required or directed.

Skills

Analytical thinking

Problem solving

Attention to detail

Independent work

Communication skills

Multitasking

MS Office

Education

Diploma/Bachelor’s Degree

Tools

Excel

Word

Job description

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

• Responsible for conducting fraud investigations
• Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data
• Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations
• Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management
• Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities
• Drive process improvements in fraud operational processes and policies
• Perform ad-hoc reviews or projects as required or directed

• A Diploma/Bachelor’s Degree in any field
• At least 1 year of experience in fraud investigation processes or related bank processes/products
• Possess good problem solving, analytical, and critical thinking skills
• Strong attention to detail and ability to notice discrepancies in dataHigh ethical standards with demonstrated integrity
• Able to work independently with minimal supervision and able to multitask
• Excellent verbal and written communication skills
• Good working knowledge of MS Office (Excel, Word)