Founding Solutions Engineer

Jobtailor; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Tailscale in Singapore is seeking a seasoned Solutions Engineer to shape APAC technical execution, engage customers, and craft scalable engagement frameworks. You will partner with Account Executives to design and close opportunities, lead discovery workshops, deliver tailored product demos, and manage complex POCs while contributing code and integrations to the product.

Travel to regional and global events is expected.

Qualifications

• 4–5+ years in customer-facing SE/solutions roles in networking or enterprise cloud software.
• Proven ability to operate in early-stage, high-growth startups with ownership.
• Strong networking fundamentals and troubleshooting.
• Deep knowledge of zero-trust networking, secure connectivity, and IAM integrations.
• Experience designing or troubleshooting cloud infrastructure in AWS/GCP/Azure and containers.
• Ability linking architecture decisions to customer outcomes.
• Excellent communication across distributed teams.

Responsibilities

• Act as pioneering technical voice for APAC to define regional execution strategies.
• Partner with AEs to identify, qualify, design, and close opportunities; manage regional pipeline.
• Lead discovery workshops, deliver tailored demos, and manage technical POCs.
• Engage in R&D activities: write code, develop integrations, contribute fixes to product.
• Document field insights and regional product requirements to inform strategy.
• Build reusable demos, blueprints, whitepapers, and objection-handling docs.
• Collaborate with regional teams to ensure delivery and anchor Tailscale culture.
• Build partner relationships to drive measurable regional results.

Skills

Networking basics

Zero-trust networking

IAM integrations

Cloud infrastructure

Technical storytelling

Sales engineering

Distributed teamwork

Tools

AWS

GCP

Azure

Docker

Kubernetes

Job description

• Act as the pioneering technical voice for Tailscale in APAC, cultivating market presence, initiating customer engagement frameworks, and defining regional technical execution strategies.
• Partner closely with AEs to identify, qualify, design, and close new commercial opportunities, managing the regional pipeline effectively to hit and exceed quota outcomes.
• Lead discovery workshops, deliver tailor-made product demonstrations, and manage technical POCs that resolve technical objections and shorten sales cycles.
• Engage in direct R&D activities such as writing code, developing custom tool integrations, and contributing fixes or features directly back to Tailscale's core product to solve deep technical barriers for strategic regional customers.
• Document and synthesize critical field insights, architectural trends, and regional product requirements to provide structured feedback that informs product, engineering, and GTM strategies.
• Build reusable demo environments, solution blueprints, technical whitepapers, and objection-handling documentation to uplevel the global Solutions Engineering organization.
• Collaborate with adjacent customer-facing technical teams simultaneously building out in Singapore to ensure tight feedback loops, consistent service delivery; partnering together to actively establish and anchor Tailscale’s company culture in the region.
• You will focus on building partner relationships that drive measurable results

Requirements

• 4-5+ years of experience in a customer-facing Sales Engineer, Solutions Engineer, or Solutions Architect capacity supporting high-growth networking, security, or enterprise cloud software platforms.
• Proven success navigating ambiguity as a founding regional hire or operating within an early-stage, high-growth startup culture where process construction and individual ownership are required.
• Strong networking fundamentals (TCP/IP, DNS, routing, firewalls) and troubleshooting skills.
• Comprehensive understanding of zero-trust networking, secure connectivity, and IAM integrations (SSO, SAML, OIDC).
• Hands-on experience designing, provisioning, or troubleshooting infrastructure within major cloud environments (AWS, GCP, and/or Azure) and container environments (Docker, k8s).
• Technical storytelling capacity, with an ability to link technical architectural decisions directly to strategic customer/business outcomes, and executive value propositions.
• Outgoing communicator with strong interpersonal skills, capable of syncing seamlessly across fully distributed global engineering teams and regional sales groups.
• Expectations include travel within APAC as needed to perform the role as well as travel to North America from time to time for internal meetings and global conferences.

Core Competencies

Demonstrates expertise in customer-facing technical roles, with a strong foundation in networking fundamentals, cloud infrastructure, and zero-trust networking principles. Capable of driving technical engagement and collaboration across teams to achieve strategic business outcomes.

Highest-signal resume keywords

• Customer-Facing Sales Engineer Experience
• Networking Fundamentals (TCP/IP, DNS, Routing, Firewalls)
• Zero-Trust Networking and IAM Integrations
• Cloud Infrastructure Design and Troubleshooting (AWS, GCP, Azure)
• Technical Storytelling and Communication Skills

ATS Optimization Keywords

Hard Skills

• Networking Fundamentals
• Zero-Trust Networking
• IAM Integrations
• Cloud Infrastructure Design
• Troubleshooting Skills
• Custom Tool Integrations
• Technical POCs
• Product Demonstrations
• Sales Pipeline Management
• Technical Documentation

Soft Skills

• Outgoing Communicator
• Interpersonal Skills
• Collaboration
• Problem-Solving
• Adaptability

Industry Keywords

• High-Growth Startup
• Enterprise Cloud Software
• Networking
• Security
• Customer Engagement

Tools & Technologies

• AWS
• GCP
• Azure
• Docker
• Kubernetes