Forecourt Service Specialist

WORKLE PTE. LTD.; Singapore; On-site; SGD 12,000 - 18,000; Full time

Job summary

Service Champions in Singapore seeks a Forecourt Attendant to deliver friendly, efficient service at the Shell forecourt. You will greet customers, assist with fueling, upsell Shell V-Power, and maintain a clean, safe forecourt and store area.

The role requires flexibility to work various shifts across the day, adherence to safety protocols, and strong communication with the Shift Manager. Training is provided; prior experience welcome but not required.

Responsibilities

• Promote and adhere to policies, procedures, and safety culture to ensure a safe working environment in the forecourt area
• Maintain clean and properly worn uniforms to project a positive image and demonstrate pride in representing the brand
• Provide quality service by following forecourt service steps: Wave in, greet customers, offer fuel top up, provide value added service, refuel vehicles, perform value added service, close fuel tank, and wave off
• Address customer issues or feedback promptly and communicate effective with the Shift Manager as part of the communication plan
• Keep the store and forecourt environment clean and organized through daily housekeeping tasks during each shift
• Follow safety protocols and work procedures to maintain a secure and efficient work environment
• Deliver high-quality service to customers on the forecourt and actively engage inbuilding rapport with customers
• Drive store revenue by promoting and upselling Shell V‑Power sales to customers
• Flexibility to work various shifts to support operational needs and ensure exceptional customer service throughout different times of the day.

Job description

Service Champions in Singapore seeks a Forecourt Attendant to deliver friendly, efficient service at the Shell forecourt. You will greet customers, assist with fueling, upsell Shell V-Power, and maintain a clean, safe forecourt and store area.

The role requires flexibility to work various shifts across the day, adherence to safety protocols, and strong communication with the Shift Manager. Training is provided; prior experience welcome but not required.