C-Store Cashier & Customer Experience Champion

WORKLE PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Service Champions, C-store in Singapore is seeking a customer-focused store associate to deliver friendly service, uphold Shell safety standards, and maintain a tidy, well-stocked shop. You will greet guests, assist with purchases, upsell promotions, and ensure a positive shopping experience.

Additionally, you will handle POS transactions, manage stock levels, support deliveries, and work varied shifts to cover peak hours. A proactive team player with good communication will thrive in this role.

Responsibilities

• Promote and adhere to Shell policies to maintain a safe working environment.
• Ensure clean, proper uniform to project a positive brand image.
• Provide quality service by following C-store steps: greet, check purchases, upsell, assist, and wish customers well.
• Maintain daily operations: stock, display, replenish, monitor expirations, manage deliveries, organize storage.
• Handle POS: cashiering and daily sales accounting.
• Address customer issues promptly and communicate with Shift Manager.
• Monitor and report low stock levels to ensure inventory is maintained.
• Keep a clean, organized station with daily housekeeping.
• Deliver high-quality service and build rapport with customers.
• Follow safety protocols to ensure a secure, efficient environment.
• Promote upselling to maximize sales.
• Be flexible to work various shifts to ensure service throughout the day.

Job description

Service Champions, C-store in Singapore is seeking a customer-focused store associate to deliver friendly service, uphold Shell safety standards, and maintain a tidy, well-stocked shop. You will greet guests, assist with purchases, upsell promotions, and ensure a positive shopping experience.

Additionally, you will handle POS transactions, manage stock levels, support deliveries, and work varied shifts to cover peak hours. A proactive team player with good communication will thrive in this role.