FOOD OUTLET MANAGER

HAN'S UNION PTE. LTD.; Singapore; In loco; SGD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

HAN'S UNION PTE. LTD. is seeking an Outlet Manager to lead and motivate staff, oversee outlet operations, and ensure high service quality.

You will manage scheduling, onboarding, recruitment and training while upholding sanitation and cost controls. Candidates with at least 1 year in related field and willingness to work long hours, weekends and public holidays are preferred. Responsible for maintaining food quality, customer satisfaction and outlet profitability, you will drive sales targets

Competenze

• Minimum 1 year experience in related field.
• Willingness to work long hours including weekends and public holidays.
• Experience in F&B and service industry is preferred.
• Ability to lead outlet operations and drive sales and service standards.

Mansioni

• Address customer feedback and complaints promptly.
• Adhere to standards to increase sales and minimize costs (food, beverage, supplies, utility, labour).
• Lead and motivate staff to achieve sales targets and customer satisfaction.
• Oversee all areas and business of the assigned outlet.
• Ensure daily sales are collected and banked securely.
• Handle personnel and payroll administrative duties.
• Enforce sanitary practices for food handling and maintenance of kitchen/dining area.
• Ensure consistency and quality of food served.
• Recruit, develop, appraise, retain and discipline staff in the outlet.
• Plan staff schedules based on operational requirements.
• Conduct orientation and oversee training of new onboarding employees.
• Demonstrate passion in F&B and service industry.
• Able to work long hours including weekends and PH.

Conoscenze

Staff leadership

Scheduling

Training & onboarding

Recruitment

Customer service

Descrizione del lavoro

• Address to customers’ feedbacks and complaints promptly
• Adhere to the company’s standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labour costs
• Lead and motivate staffs in achieving sales target and customer’s satisfaction
• Oversee and manage all areas and business of an outlet assigned
• Ensure that all daily sales collection is in order and securely banked in
• Ensure that personnel and payroll related administrative duties are promptly followed up
• Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining area
• Ensure consistency and quality of food served to customers
• Responsible in recruitment, development, performance appraisal, retention3, and discipline of staff in the outlet. Take appropriate measures in furtherance staff stability and uphold discipline.
• Planning staff’s schedule to ensure appropriate staffing based on operational requirements
• Conduct orientation and oversee training of new onboarding employees
• Passion in F&B and Service industry
• Able to work long hours including weekends and PH
• At least 1 year experience in related field.