OUTLET MANAGER

HENG GOT MANPOWER PTE. LTD.; Singapore; On-site; SGD 29,000 - 40,000; Full time

Job summary

Heng Got Manpower Pte. Ltd. in Singapore is seeking a kitchen supervisor to uphold food safety and lead a service team. You will brief staff before each service, ensure hygiene standards, and prepare dishes according to quality guidelines.

You will train the team, manage peak times, handle guest requests, and oversee stock, deliveries, and cleanliness. The role requires strong supervisory skills and the ability to maintain high service levels in a fast-paced environment.

Qualifications

• Experience in food service operations preferred.
• Knowledge of hygiene and safety standards.
• Ability to train and supervise kitchen staff.
• Willingness to work in a fast-paced environment.

Responsibilities

• Ensure team briefings are carried out before each service period.
• Maintain Food Safety and Hygiene standards at all times.
• Prepare food according to quality, taste and hygiene guidelines.
• Train and develop the team to deliver food to a high standard.
• Ensure readiness for service and manage peak-time pace.
• Present dishes on time and correct sequence.
• Handle customer returns of food promptly.
• Check and sign for all deliveries.
• Stock outlet with adequate inventory levels.
• Participate in monthly stocktakes of plates, bowls and crockery.
• Control wastage.
• Handle guests' special requests and complaints.
• Ensure Kitchen Assistants are properly trained and groomed.
• Maintain cleanliness and upkeep of outlets and equipment.
• Assist supervisor in implementing and developing training programs.
• Perform miscellaneous duties as assigned.

Skills

Food Safety

Team Leadership

Inventory Management

Stock Taking

Customer Service

Training

Job description

Job Responsibilities including but not limited to:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and incorrect sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stocktake of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests' special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned