Food & Beverage Supervisor

SENTOSA BEACH RESORT PTE LTD; Singapore; On-site; SGD 36,000 - 51,000; Full time

Benefits offered by this job

5-day work week

Learning & Development

Medical and insurance coverage

Employee discount within Shangri-La

Duty meals and shuttle bus provided

Job summary

Shangri-La Rasa Sentosa, Singapore is seeking a Food & Beverage Supervisor to join our team, delivering high quality guest service for an outdoor resort setting.

You will supervise, train and engage team members, handle guest concerns professionally, and support daily operations with forecasting, scheduling and outlet profitability review, while ensuring food hygiene and safety standards are met and the overall decor and atmosphere are inviting.

Qualifications

• Experience in hotel/resort F&B service.
• Ability to lead a team of service crew.
• Willing to work shifts and outdoors.

Responsibilities

• Interact with guests and maintain high quality service standards.
• Supervise, lead and train team members.
• Handle guest complaints effectively and professionally.
• Strive to increase guest satisfaction levels.
• Support daily operations with forecasting, scheduling and profitability evaluation.
• Maintain hygiene and safety standards and ensure audit readiness.

Job description

Shangri-La Rasa Sentosa, Singapore

We are looking for a Food & Beverage Supervisor to join our team!

As a Food & Beverage Supervisor , we rely on you to:

• Interact and engage with guests and maintains high quality service standards
• Supervise, lead and train team members
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
• Maintain Food Hygiene and Safety Standards, knowledgeable with audit protocol.

We are looking for someone who:

• Enjoys delivering high quality guest service with a welcoming manner
• Has experience working in a hotel/resort environment in delivering Food & Beverage services.
• Has experience in managing outlet in an outdoor environment
• Experience in leading a team of service crews
• Knowledgeable in beverages knowledge such as bartendering added advantages.
• Involve in F&B marketing and promotions
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided