Food & Beverage Operations Manager

VIET GOURMET PRIVATE LIMITED; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

VIET GOURMET PRIVATE LIMITED in Singapore seeks an experienced operations lead to oversee daily restaurant operations, ensuring smooth service and high standards.

You will supervise front-of-house and service staff, coordinate with the kitchen, monitor quality and costs, train teams, and support promotions and events to boost revenue. Prepare reports and collaborate with management to meet customer satisfaction targets.

Qualifications

• Oversee daily restaurant operations and service standards.
• Supervise front-of-house and service staff.
• Ensure excellent customer service and handle guest feedback.
• Coordinate with kitchen for timely food service.
• Monitor food and beverage quality and presentation.
• Manage staff schedules and daily assignments.
• Monitor inventory and control costs.
• Train and coach staff to improve skills.
• Support sales activities, promotions and events.
• Prepare operational reports with management.

Responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Supervise front-of-house and service staff to maintain high service standards.
• Ensure excellent customer service and handle guest feedback and complaints professionally.
• Coordinate closely with the kitchen team to ensure timely and accurate food service.
• Monitor food and beverage quality, presentation, and consistency.
• Manage staff schedules, daily assignments, and operational requirements.
• Monitor inventory, stock levels, and food and beverage consumption to control costs.
• Train and coach staff to improve service skills, teamwork, and productivity.
• Support sales activities, promotions, and special events to increase restaurant revenue.
• Prepare operational reports and work closely with management to achieve business and customer satisfaction targets.

Skills

Staff supervision

Customer service

Inventory management

Staff training

Event coordination

Operations reporting

Food & Beverage quality

Cost control

Job description

VIET GOURMET PRIVATE LIMITED in Singapore seeks an experienced operations lead to oversee daily restaurant operations, ensuring smooth service and high standards.

You will supervise front-of-house and service staff, coordinate with the kitchen, monitor quality and costs, train teams, and support promotions and events to boost revenue. Prepare reports and collaborate with management to meet customer satisfaction targets.