Food & Beverage Ambassador

SOFITEL SINGAPORE CITY CENTRE; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

SOFITEL SINGAPORE CITY CENTRE is seeking an experienced waiter to support all aspects of Food & Beverage service in a luxury hotel setting. You will take orders, promote specialties, and ensure accurate fulfillment for guests in both restaurant and banquets.

The role requires a polished appearance and strong interpersonal skills to exceed luxury guest expectations, with duties covering seating, setup, and maintaining cleanliness across service areas.

Qualifications

• Demonstrated experience in all areas of Food and Beverage service, a la carte fine dining is essential.
• Projects professional image at all times through personal presentation/ interpersonal skills.
• Understanding of luxury guest expectations and a desire to exceed these expectations.
• Initiates contacts and establishes rapport easily.
• Organises time and work efficiently.
• Excellent verbal and written communication skills

Responsibilities

• Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions. Ensure accuracy by repeating order to the guests.
• Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
• Assist in seating guests.
• Serve food and beverage to guests in the restaurant/banquet area.
• Assist with the set up
• Perform duties common to all waiters and other duties as may be assigned.
• Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
• Take orders, promote the restaurant’s specialties and serve in accordance to the established standards
• Ensure that the working areas are well maintained.
• Be helpful towards guests that need assistance.
• Clear soiled dishes from the tables to the stewarding area.
• Clean and prepare tables for inflow of guests.

Skills

Food & Beverage service

A la carte / fine dining

Interpersonal skills

Professional image

Time management

Communication skills

Job description

Job Responsibilities:

• Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions. Ensure accuracy by repeating order to the guests.




• Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.




• Assist in seating guests.




• Serve food and beverage to guests in the restaurant/banquet area.




• Assist with the set up




• Perform duties common to all waiters and other duties as may be assigned.




• Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.




• Take orders, promote the restaurant’s specialties and serve in accordance to the established standards




• Ensure that the working areas are well maintained.




• Be helpful towards guests that need assistance.




• Clear soiled dishes from the tables to the stewarding area.




• Clean and prepare tables for inflow of guests.

Position Requirements:

• Demonstrated experience in all areas of Food and Beverage service, a la carte fine dining is essential.




• Projects professional image at all times through personal presentation/ interpersonal skills.




• Understanding of luxury guest expectations and a desire to exceed these expectations.




• Initiates contacts and establishes rapport easily.




• Organises time and work efficiently.




• Excellent verbal and written communication skills