Food & Beverage Ambassador

TPC HOTEL PTE. LTD.; Singapore; On-site; SGD 27,900 - 39,060; Full time

Job summary

Join TPC HOTEL PTE. LTD. in Singapore as a Food and Beverage Service professional. This role involves performing order taking, serving food, and ensuring customer satisfaction in a fine dining environment.

The ideal candidate will have demonstrated experience in luxury guest service expectations, excellent communication skills, and a professional image. Join us in delivering exceptional service to our guests.

Qualifications

• Demonstrated experience in a la carte fine dining.
• Excellent verbal and written communication skills.
• Ability to manage time and work efficiently.

Responsibilities

• Perform order taking to maximize sales opportunities.
• Serve food and beverages to guests.
• Ensure accuracy in orders taken.

Skills

Food and Beverage service

Verbal and written communication

Interpersonal skills

Job description

Job Responsibilities

• Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions. Ensure accuracy by repeating order to the guests.
• Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
• Assist in seating guests.
• Serve food and beverage to guests in the restaurant/banquet area.
• Assist with the set up
• Perform duties common to all waiters and other duties as may be assigned.
• Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
• Take orders, promote the restaurant’s specialties and serve in accordance to the established standards
• Ensure that the working areas are well maintained.
• Be helpful towards guests that need assistance.
• Clear soiled dishes from the tables to the stewarding area.
• Clean and prepare tables for inflow of guests.

Position Requirements

• Demonstrated experience in all areas of Food and Beverage service, a la carte fine dining is essential.
• Projects professional image at all times through personal presentation/ interpersonal skills.
• Understanding of luxury guest expectations and a desire to exceed these expectations.
• Initiates contacts and establishes rapport easily.
• Organises time and work efficiently.
• Excellent verbal and written communication skills