Food and Beverage Executive

Pan Pacific Singapore; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Pan Pacific Singapore invites an experienced F&B leader to oversee daily operations across our dining venues, ensuring smooth, high-quality service and efficient teams.

You will engage guests to tailor dining experiences, address feedback promptly, and uphold rigorous health and safety standards while maintaining hospitality excellence.

This role requires strong leadership, guest-centric mindset, and a hands-on approach in a fast-paced luxury hotel environment.

Qualifications

• Proven experience in Food & Beverage operations or management.
• Experience in luxury hospitality.
• Strong leadership and guest engagement.
• Understanding of health and safety regulations.

Responsibilities

• Oversee the day-to-day Food & Beverage operations to ensure smooth, efficient, and high-quality service delivery.
• Engage with guests proactively to understand their preferences and create personalized dining experiences.
• Handle guest feedback professionally and promptly, implementing service recovery and continuous improvement initiatives.
• Maintain exceptional service standards while ensuring operational efficiency.
• Ensure full compliance with all health, safety, sanitation, and hygiene regulations.
• Support the team in creating a welcoming and memorable environment that reflects our commitment to hospitality excellence.

Skills

Leadership

Guest engagement

Service quality

Communication

Problem-solving

Job description

Nestled between the bustling city and the vibrant Marina Bay, Pan Pacific Singapore presents spectacular views, modern business amenities and delightful dining experiences at our award-winning restaurants.

The hotel's strategic location at the gateway to the Central Business District provides easy access for business travellers, and at the same time offers a wide array of sightseeing, retail and entertainment options in the vicinity.

Indulge in the luxury of 790 rooms and suites, backed by modern technology, wireless Internet and sweeping panoramas of Marina Bay.

The hotel offers a superlative range of meeting facilities comprising 24 meeting rooms totaling 2,842 sqm (26,716 sqf) of meeting floor space, including spacious rooms with natural daylight, incorporating latest technology, supported by a dedicated team.

Discover the invigorating energy of one of Southeast Asia’s most dynamic cities from the indulgent comfort of Pan Pacific Singapore

The Role

• Oversee the day-to-day Food & Beverage operations to ensure smooth, efficient, and high-quality service delivery.
• Engage with guests proactively to understand their preferences and create personalized dining experiences.
• Handle guest feedback professionally and promptly, implementing service recovery and continuous improvement initiatives.
• Maintain exceptional service standards while ensuring operational efficiency.
• Ensure full compliance with all health, safety, sanitation, and hygiene regulations.
• Support the team in creating a welcoming and memorable environment that reflects our commitment to hospitality excellence.

Talent Profile

• Proven experience in Food & Beverage operations or management, preferably within a luxury hotel.
• Strong leadership, interpersonal, and communication skills with a passion for guest engagement.
• Excellent problem-solving abilities and a proactive approach to service recovery.
• Good understanding of current food and beverage trends, industry best practices, and guest expectations.
• A positive, hands-on attitude with the ability to thrive in a fast-paced environment.