FMCG Sales Coordinator - Orders & Customer Support

RECRUIT NOW SINGAPORE PTE. LTD.; Singapore; On-site; SGD 31,000 - 37,000; Full time

Job summary

RECRUIT NOW SINGAPORE PTE. LTD. in Pasir Panjang, Singapore, is seeking a Sales Coordinator to support our growing sales operations.

You will handle customer interactions, process orders, coordinate deliveries with Sales and Warehouse, and maintain accurate records. This role suits someone with a Diploma in Business or related field and at least two years of sales support experience. You will engage with customers, quantify demand, monitor orders, and assist with quotations and promotions while

Qualifications

• Diploma in Business, Marketing, Administration, or a relevant field.
• 2 years of experience as a Sales Coordinator or in a similar sales support role.
• Sales & Marketing knowledge will be an added advantage.

Responsibilities

• Manage and service existing customers while supporting new customer enquiries.
• Build and maintain strong customer relationships through regular follow-ups.
• Monitor customers' ordering patterns and inventory needs, and proactively recommend re-orders or replenishment.
• Process sales orders accurately and coordinate deliveries with customers, Sales, and Warehouse teams.
• Handle customer enquiries, feedback, and complaints professionally.
• Maintain accurate daily sales records and documentation.
• Assist with sales quotations, pricing, phone-in orders, promotions, and price updates.
• Provide administrative and operational support to the Sales team, including filing and preparation of sales documents.
• Support promotional activities and field sales operations when required.
• Monitor and record relevant competitor activities and market information.
• Handle incoming calls and ensure enquiries are directed to the appropriate department.
• Perform other duties and ad hoc tasks assigned by the Sales & Marketing Manager.

Skills

Customer interaction

Sales coordination

Order processing

Education

Diploma in Business/Marketing/Administration

Job description

RECRUIT NOW SINGAPORE PTE. LTD. in Pasir Panjang, Singapore, is seeking a Sales Coordinator to support our growing sales operations.

You will handle customer interactions, process orders, coordinate deliveries with Sales and Warehouse, and maintain accurate records. This role suits someone with a Diploma in Business or related field and at least two years of sales support experience. You will engage with customers, quantify demand, monitor orders, and assist with quotations and promotions while