FMCG Category Project Intern (TikTok Shop) - 2026 Start (BS/MS)

TikTok; Singapore; On-site; SGD 16,740 - 23,436; Full time

Job summary

TikTok is seeking a project intern to contribute to the FMCG team’s growth on our platform. You will engage in short-term projects, learn on the job, and gain practical experience in a fast-paced environment. The role focuses on supporting merchant acquisition, onboarding, education, and campaign activities.

You will gain hands-on experience with data tools, analytics, and cross-functional collaboration while helping sellers thrive within TikTok’s e-commerce ecosystem.

Qualifications

• Actively enrolled university student.
• Attention to detail and formatting accuracy.
• Highly motivated to learn about social commerce.
• Strong analytical skills with good knowledge of MS Office & Google Workspace.
• Good communication skills.
• Good Data knowledge (Excel/SQL/Python).

Responsibilities

• Support FMCG Ad-hoc Project and Campaign.
• Assist the team in acquisition and incubation of potential online merchants.
• Manage sellers accounts, educate sellers, and handle campaign status updates.
• Communicate with sellers to ensure their needs are addressed.
• Assist onboarding, educate sellers, troubleshoot, and update campaigns.
• Perform other admin-related tasks and troubleshooting.

Skills

Enrolled student

Attention to detail

Eagerness to learn

Analytical skills

MS Office & Google Workspace

Strong communication

Education

Currently pursuing university degree

Tools

Excel/SQL/Python

Job description

Responsibilities

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

About The Team

The FMCG, Fast Moving Consumer Goods team is committed to driving the growth of our merchants by acquiring new sellers, supporting their success on the platform, and helping them thrive in the FMCG ecosystem. Through our collective efforts, we aim to deliver the best possible customer experience by ensuring great service, strong partnerships, and a compelling FMCG offering.

Responsibilities

• Support FMCG Ad-hoc Project and Campaign
• Assisting the team in the process of acquisition and incubation of potential online merchants.
• Managing sellers accounts. Tasks include seller education, problem solving, campaign status update and other operation related tasks.
• Communicating with sellers to ensure that all of their needs are understood and addressed.
• Assisting the sellers during the onboarding process, tasks included educating the sellers, problem troubleshooting, campaign status update.
• Other admin-related work and troubleshooting.

Qualifications

Minimum Qualifications

• Actively enrolled university student
• An outstanding appreciation for accuracy of information and clean, perfect formatting
• Highly motivated to learn about social commerce, enthusiastic and shows initiative
• Strong analytical skills with good knowledge of Microsoft Office & Google Workspace tools
• Good communication skills

Preferred Qualifications

• Good Data knowledge [Excel/SQL/Python]
• Eager to learn, hard worker and motivated

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.