Product Solutions & Operations Specialist Intern (Content & Service) - 2027 Start

TikTok; Singapore; On-site; SGD 15,000 - 20,000; Part time

Benefits offered by this job

Internship program

Job summary

TikTok is seeking interns for its Content & Services PSO team in Singapore to gain hands-on experience in go-to-market support, performance insights, and market intelligence. You will learn how to create effective collateral, support product messaging for advertiser initiatives, and analyze data to drive growth while collaborating with regional teams.

The program offers exposure to social events, learning programs, and development workshops, with rolling applications and guidance to include

Qualifications

• Currently pursuing an Undergraduate/Master's in Business, Marketing, Economics, Statistics, Data Analytics, Mathematics, Computer Science, Psychology, Social Science or a related discipline.
• Strong written and verbal communication skills (English proficiency required; IELTS/TOEFL scores optional but welcome).
• Solid analytical skills; proficiency with Excel/Sheets, SQL, basic data or data visualisation tools.
• Detail-oriented with excellent organizational skills.

Responsibilities

• Go-to-market support: analyze product functionality, test hypotheses, and refine product messaging for advertiser-facing initiatives.
• Performance insights: conduct data-driven deep-dives to identify best practices and optimization levers.
• Market intelligence: assist in competitive analysis, market research, and customer insight gathering to inform strategy.
• Sales enablement: contribute to internal and external collateral like playbooks, decks, one-pagers, and performance reports.
• Product ops: help improve how we communicate product updates and feature rollouts to regional sales teams and cross-functional stakeholders.
• Reporting & experimentation: build dashboards or simple reports to track performance trends, surface insights, and recommend creative or targeting improvements.

Skills

Communication skills

English proficiency

Analytical skills

Excel/Sheets

SQL

Data visualization tools

Detail-oriented

Education

Undergraduate/Master's student in Business, Marketing, Economics, Statistics, Data Analytics, Mathematics, CS or related discipline

Job description

Responsibilities

Team Introduction

The Content & Services Product Solutions & Operations (PSO) team focuses on non-commerce performance products-like lead generation and app advertising across various industry verticals.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.

Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.

Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities

• Go-to-market support: Help analyze product functionality, test hypotheses, and refine product messaging for advertiser-facing initiatives.
• Performance insights: Conduct data-driven deep-dives to identify best practices and optimization levers for our products.
• Market intelligence: Assist in competitive analysis, market research, and customer insight gathering to inform strategy.
• Sales enablement: Contribute to internal and external collateral like playbooks, decks, one-pagers, and performance reports.
• Product ops: Help improve how we communicate product updates and feature rollouts to regional sales teams and cross-functional stakeholders.
• Reporting & experimentation: Build dashboards or simple reports to track performance trends, surface insights, and recommend creative or targeting improvements.

Qualifications

Minimum Qualification(s)

• Currently pursuing a Undergraduate/ Master's in Business, Marketing, Economics, Statistics, Data Analytics, Mathematics, Computer Science, Psychology, Social Science or a related discipline.
• Strong written and verbal communication skills (English proficiency required; IELTS/TOEFL scores optional but welcome)
• Solid analytical skills; proficiency with Excel/Sheets, SQL, basic data or data visualisation tools
• Detail-oriented with excellent organizational skills

Preferred Qualification(s)

• Demonstrated interest in product marketing, performance-driven growth, or performance advertising (e.g. through coursework, side projects, internships)
• Experience working cross-functionally or in team-based projects, especially where ambiguity or multiple stakeholders were involved
• Previous internship experience in tech, advertising, consulting, or startups
• Exposure to product-led growth, user acquisition, or digital advertising
• Curiosity, initiative, and a willingness to figure things out with limited structure or hand-holding

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.