Flexible-Hours Retail Sales Pro

VF SINGAPORE OVERSEAS SERVICES PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

VF Singapore is seeking a Store Associate for The North Face brand to deliver a memorable shopping experience. You will assist customers, demonstrate product knowledge, process transactions, and support stock and store presentation.

Flexibility to work weekends and public holidays, strong communication skills, and a passion for customer service are highly valued. You will work in a fast-paced retail environment focused on exceeded sales targets and exceptional service.

Qualifications

• Minimum GCE O levels, SHATEC, NITEC certifications or equivalent.
• Retail or customer service experience preferred but not required.
• Passion for customer service and retail.
• Good communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Ability to work flexible retail hours, including weekends and public holidays.

Responsibilities

• Deliver an exceptional customer experience aligned with The North Face's brand standards.
• Engage customers proactively and understand their needs.
• Recommend products and provide accurate product information.
• Build customer relationships to drive loyalty and repeat visits.
• Support the achievement of individual and store sales targets.
• Promote current campaigns, promotions, and membership programs.
• Demonstrate strong product knowledge across footwear, apparel, and accessories.
• Identify upselling and cross-selling opportunities.
• Process sales transactions accurately and efficiently.
• Handle cash, POS, and payment transactions in accordance with company procedures.
• Maintain sales floor standards and visual merchandising presentation.
• Support opening and closing store procedures as assigned.
• Assist with receiving, replenishment, transfers, and stock counts.
• Support inventory accuracy and loss prevention initiatives.
• Maintain stockroom organization and product availability on the sales floor.

Skills

Customer service

Retail experience

Communication

Interpersonal skills

Positive attitude

Willingness to learn

Education

GCE O levels / SHATEC / NITEC

Tools

POS systems

Job description

VF Singapore is seeking a Store Associate for The North Face brand to deliver a memorable shopping experience. You will assist customers, demonstrate product knowledge, process transactions, and support stock and store presentation.

Flexibility to work weekends and public holidays, strong communication skills, and a passion for customer service are highly valued. You will work in a fast-paced retail environment focused on exceeded sales targets and exceptional service.