Flagship Store Team Lead

REVUP PROSERVICES PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

REVUP PROSERVICES PTE. LTD. in Singapore seeks a Store Supervisor to oversee day-to-day operations, lead the sales team, and execute promotions. The role requires coaching, customer service excellence, and adherence to visual standards.

You will monitor inventory, handle inquiries, and prepare basic reports, with duties covering weekends and holidays as needed to ensure smooth store performance.

Qualifications

• Minimum 2 years of retail supervisory experience.
• Premium retail or luxury products experience preferred.
• Strong leadership and coaching abilities.
• Excellent interpersonal and communication skills.

Responsibilities

• Support Store Manager in daily operations.
• Lead and coach sales team to meet sales targets and deliver outstanding service.
• Plan and execute in-store promotions and marketing initiatives.
• Monitor inventory levels and stock replenishment.
• Handle customer enquiries and resolve service issues professionally.
• Ensure compliance with SOPs and visual merchandising standards.
• Prepare basic sales and operational reports for management review.
• Take charge in the absence of the Store Manager.

Skills

Retail supervision

Leadership

Customer service

Interpersonal communication

MS Office

POS systems

Tools

MS Office

POS systems

Job description

What You'll Do

• Support the Store Manager in overseeing day-to-day store operations.
• Lead, coach, and motivate the sales team to achieve sales targets and deliver outstanding customer service.
• Assist in planning and executing in-store promotions and marketing initiatives.
• Monitor inventory levels and ensure timely stock replenishment.
• Handle customer enquiries and resolve service issues professionally.
• Ensure compliance with company policies, SOPs, and visual merchandising standards.
• Prepare basic sales and operational reports for management review.
• Take charge of store operations in the absence of the Store Manager.

What We're Looking For

• Minimum 2 years of retail supervisory experience, preferably in premium retail, health & wellness, lifestyle, or luxury products.
• Strong leadership and team coaching abilities.
• Excellent interpersonal and communication skills.
• Customer-focused with a passion for driving sales and delivering exceptional service.
• Proficient in MS Office and POS systems.
• Able to work retail hours, including weekends and public holidays.