FL Customer Service Support [FLO FLC]

Damco Spain SL; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Maersk in Singapore is seeking a Logistics Clerk to process import/export customs permits for warehouse goods and to handle duty payment permits for local sales. You will liaise with customs officers, ensure data accuracy, and update customers on shipment status. Coordinate with third-party providers to clear goods and support internal teams.

Ideal candidates have 1+ year in logistics, strong MS Office skills, and familiarity with Warehouse Management Systems (WMS). Overtime may be required.

Qualifications

• GCE O level / A level or Diploma in Business Studies / Administration / Logistics or equivalent.
• At least 1 year of relevant working experience in logistics preferred.
• Certificate of Customs Competency Test for Declarants is an added advantage.
• Proficiency in MS Office, especially Excel.
• Experience with Warehouse Management System (WMS) is preferred.
• Strong administrative and communication skills.
• Willing to perform overtime when required.

Responsibilities

• Processing of import and export customs permits for warehouse goods.
• Processing of the duty payment permit for local domestic sale.
• Liaise with customs officer for shipment arrivals and departure.
• Ensure accuracy of the information applied in the customs permit.
• Responsible for updating the customers on the status of shipment arrival and departure.
• Arrange for the cheque requisition to shipping carrier with Finance division.
• Arrange for prompt customs clearance with third party service providers.
• Liaise with internal customers for goods and receipt and release.

Skills

MS Office

Excel

Administrative skills

Communication skills

Customer service

WMS familiarity

Education

GCE O level / A level or Diploma in Business Studies / Administration / Logistics

Tools

Warehouse Management System (WMS)

Job description

• Processing of import and export customs permits for warehouse goods
• Processing of the duty payment permit for local domestic sale
• Liaise with customs officer for the shipment arrivals and departure
• Ensure accuracy of the information applied in the customs permit
• Responsible for updating the customers on the status of shipment arrival and departure
• Arrange for the cheque requisition to shipping carrier with Finance division
• Arrange for prompt customs clearance with third party service providers
• Liaise with internal customers for goods and receipt and release

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail] .

Requirements

• GCE 'O' level, GCE 'A' level, Diploma/Advanced/Higher/Graduate Diploma in Business studies/ Administration management, Logistics/Transportation or equivalent.
• At least 1 year of relevant working experience in the logistics industry preferred
• Added advantage if possess Certificate of Customs Competency Test for Declarants by Singapore Customs
• Proficiency in MS office, Excel
• Experience with a Warehouse Management System (WMS) is preferred and will be considered an advantage.
• Ability to work in a dynamic and fast pace environment while maintaining a positive attitude and providing exemplary customers services
• Possess strong administrative skills and communication skills
• Able to perform overtime when required
• Candidates with many years experience can be considered for supervisor role.