Finance Operations Leader — Treasury, Payments & Cards

Monee SG Private Limited; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Monee is hiring a Finance Ops Specialist in Singapore to oversee treasury and investment processing, payments, card dispute operations, and loan/account services. You will build and lead a capable team, improve processes, and ensure timely, accurate service delivery across multiple rails and schemes.

The role requires a bachelor’s degree, at least 6 years in Singapore banking operations, and experience managing a team. Strong communication and MS Office skills are essential.

Qualifications

• A bachelor's degree in any discipline.
• Minimum 6 years of experience in Singapore banking operations.
• Familiarity with payment rails and SWIFT messaging, treasury settlement or card scheme dispute processes is valuable.
• Minimum 2 years of experience managing a team will be an advantage.
• Good knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent verbal and written communication skills.
• Flexible, adaptable, meticulous, team player and attention to details.
• Ability to multi-task, prioritize and manage time effectively.
• Strong analytical and process development skills.

Responsibilities

• Lead, coach and develop the Finance Ops team: set priorities, manage daily service delivery, capacity and escalations.
• Monitor and improve operational performance (processing volumes, accuracy, turnaround time, aged items, reconciliation breaks and SLAs).
• Oversee treasury and investment post-trade processing (deal confirmation, settlement, and reporting).
• Oversee domestic and cross-border payments across SWIFT, MEPS+, FAST, GIRO and remittance workflows.
• Oversee card dispute and scheme-related workflows (chargebacks, retrievals, representments, arbitration).
• Support consumer lending and loan servicing lifecycle within applicable schemes and timelines.
• Identify recurring investigation issues and drive process improvements for efficiency and risk reduction.
• Lead and support ad-hoc projects as required.

Skills

Team leadership

Stakeholder communication

Analytical thinking

Attention to detail

Multi-tasking

Education

Bachelor's degree

Tools

MS Office

Job description

Monee is hiring a Finance Ops Specialist in Singapore to oversee treasury and investment processing, payments, card dispute operations, and loan/account services. You will build and lead a capable team, improve processes, and ensure timely, accurate service delivery across multiple rails and schemes.

The role requires a bachelor’s degree, at least 6 years in Singapore banking operations, and experience managing a team. Strong communication and MS Office skills are essential.