Field Service Technician - Installer

APPLIED KING SCIENTIFIC PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

APPLIED KING SCIENTIFIC PTE. LTD. is seeking a field service technician to install and service large-scale automated freezers, air compressors, and dryers at customer sites.

You will troubleshoot, repair, and train customers on product features while ensuring high uptime and reliability. The role requires independent work, strong technical knowledge, and the ability to manage schedules and safety during on-site visits.

Qualifications

• Interpreting mechanical, electronic, sensors, motors, power configurations to diagnose issues.
• Reading schematics and drawings to guide installation/repair.
• Communicating technical info clearly to customers and providing training.
• Managing workload with limited supervision while collaborating within a team.
• Maintaining high attention to detail and quality under pressure.
• Managing and meeting schedule commitments for timely service.
• Physically capable of lifting up to 50 pounds as needed.
• Willingness to work overtime when required.

Responsibilities

• Troubleshoot and install large-scale automated freezers, air compressors, and dryers to ensure operational efficiency.
• Identify, analyze, and repair product failures, ordering and replacing parts as needed to minimize downtime.
• Perform start-up testing and deliver customer training on product features and maintenance.
• Apply knowledge of products and services to support technical tasks and customer interactions.
• Provide on-site installation, repairs, and conduct quality checks to maintain product reliability.
• Complete clear and accurate documentation to support service records and compliance.

Skills

System diagnostics

Schematics reading

Customer communication

Independent work

Attention to detail

Scheduling

Lifting safety

Overtime readiness

Education

Associate degree

Degree in progress

Automation certification

Life science industry exposure

Job description

Responsibilities

• Troubleshoot and install large-scale automated freezers, air compressors, and dryers to ensure operational efficiency
• Identify, analyze, and repair product failures, ordering and replacing parts as needed to minimize downtime
• Perform start-up testing and deliver customer training on product features and general maintenance to enhance user competence
• Apply comprehensive knowledge of the organization’s products and services to support technical tasks and customer interactions
• Provide on-site installation, repairs, and conduct quality checks to maintain product reliability
• Complete clear and accurate documentation promptly to support service records and compliance

Required competencies and certifications

• Interpret system components including mechanical, electronic, sensors, motors, power distribution, configurations, and backups to diagnose and resolve issues
• Read schematics and assembly drawings to guide installation and repair processes
• Communicate effectively with customers to explain technical information and provide training
• Manage workload independently with limited supervision while collaborating effectively within a team
• Maintain high attention to detail and work diligently under pressure without compromising quality
• Manage and meet schedule commitments to ensure timely service delivery
• Physically capable of exerting up to 50 pounds of force occasionally and/or negligible force frequently to lift, carry, push, pull, or move objects safely
• Willingness and flexibility to work additional hours and overtime as required

Preferred competencies and qualifications

• Associate degree or equivalent professional experience-based knowledge or certification
• Degree in progress or completed is an advantage
• Experience in automation or related fields to enhance technical proficiency
• Experience working with customers in life science, clinical, or pharmaceutical industries to support specialized service needs