Field Service Scheduler (MNC, 5 Days, $4k)

UNITED PERSONNEL SERVICES; Singapore; Sur place; SGD 43 000 - 51 000; Plein temps

Résumé du poste

UNITED PERSONNEL SERVICES in Tuas, Singapore, is seeking a Service Coordinator to handle customer enquiries, log service requests and coordinate breakdown responses. You will schedule technician jobs, arrange spare parts, liaise with suppliers, and maintain up-to-date records in our systems, including maintenance contracts.

This 5-day role runs 8:30am–5:30pm with company transport pickup at Boon Lay and Jurong East, and offers up to SGD 4,200 monthly.

Qualifications

• Diploma or degree in business management or related discipline.
• Experience in customer service or service coordination is preferred.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications.

Responsabilités

• Handle customer enquiries, service requests and breakdown call logging.
• Schedule and assign service jobs to technicians, including arrangement of spare parts and coordinating with suppliers when required.
• Maintain accurate updates in computer systems, including technician availability and resources allocation.
• Arrange appointments for preventive maintenance for customers.
• Prepare service reports and send monthly invoice to customers.
• Monitor and update customer’s maintenance contract in computer system.

Connaissances

Customer service

Service coordination

Communication

Formation

Diploma/degree in Business Management or related discipline

Outils

Microsoft Office

Description du poste

Salary: up to $4200

Work Days: 5 Days (8:30am to 5:30pm)

Work Location: Tuas (Company transport pickup point at Boon Lay & Jurong East)

Responsibilities

• Handle customer enquiries, service requests and breakdown call logging.
• Schedule and assign service jobs to technicians, including arrangement of spare parts and coordinating with suppliers when required.
• Maintain accurate updates in computer systems, including technician availability and resources allocation.
• Arrange appointments for preventive maintenance for customers.
• Prepare service reports and send monthly invoice to customers.
• Monitor and update customer’s maintenance contract in computer system.

Requirements

• Diploma/degree in Business Management or related discipline
• Experience in customer service or service coordination
• Strong communication and interpersonal skills
• Proficient in Microsoft Office applications

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)