Field Service Engineer — Safety Systems & Medical Tech

Dräger; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

Dräger is seeking a Field Service Engineer for the Safety Division to manage service orders, perform commissioning, maintenance, and troubleshooting across products and systems. You will serve as the main technical liaison for customers and internal teams, ensuring timely updates and quality service.

The role requires hands-on instrumentation experience and a background in electrical/electronic, mechanical, process instrumentation, or mechatronics engineering.

Qualifications

• Hands-on instrumentation experience and measurements required.
• Experience in service or engineering roles in semiconductor, electronics, oil & gas, or process industries.
• Marine industry experience is a plus.

Responsibilities

• Manage service orders from initiation to completion with cross-functional teams.
• Act as primary customer and internal contact for updates on technical issues and delivery schedules.
• Perform commissioning, preventive/corrective maintenance, troubleshooting, and warranty repairs.
• Diagnose equipment malfunctions, identify root causes and implement corrective actions.
• Respond promptly to breakdowns and emergency service requests to minimize downtime.
• Prepare clear service reports and communicate technical findings to customers and stakeholders.
• Provide guidance and on-the-job coaching to junior engineers and technicians.

Skills

Instrumentation measurements

Education

Electrical/Electronic Engineering diploma

Mechanical Engineering diploma

Process Instrumentation diploma

Mechatronics Engineering diploma

Job description

Dräger is seeking a Field Service Engineer for the Safety Division to manage service orders, perform commissioning, maintenance, and troubleshooting across products and systems. You will serve as the main technical liaison for customers and internal teams, ensuring timely updates and quality service.

The role requires hands-on instrumentation experience and a background in electrical/electronic, mechanical, process instrumentation, or mechatronics engineering.