Field Service Engineer – MFD & Networking

Canon Singapore Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Canon Singapore Pte Ltd in Singapore is seeking a technical field service professional to service Multi-Function Devices at customer sites. You will own assigned devices, ensure optimum operation, and deliver quality service to delight users.

You will resolve connectivity issues and demonstrate machine features and networking functions during visits. You will also support the team with technical solutions and installations island-wide.

Qualifications

• Diploma in engineering/IT or related field required.
• At least 2 years of relevant technical field operations experience with office equipment.
• Willingness to travel island-wide for customer visits.

Responsibilities

• Provide servicing on customers’ Multi-Function Devices per service manual procedures.
• Own designated devices and keep them in optimum working condition.
• Deliver quality services during visits to delight customers or users.
• Provide resolution to connectivity issues or usage problems in the printing environment.
• Ensure installations and connectivity demonstrations are properly performed for users.
• Assist the team with technical support and solutions.

Skills

Networking

Customer service

Field service

Device troubleshooting

Education

Diploma in Engineering or IT

Job description

Canon Singapore Pte Ltd in Singapore is seeking a technical field service professional to service Multi-Function Devices at customer sites. You will own assigned devices, ensure optimum operation, and deliver quality service to delight users.

You will resolve connectivity issues and demonstrate machine features and networking functions during visits. You will also support the team with technical solutions and installations island-wide.