Field Service Engineer – Die Sorting & Vision, Travel–SEA

Mi Equipment; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

Mi Equipment is seeking a field service engineer in Singapore to set up and commission new machines at customer sites. You will gather customer requirements, perform data mining and provide improvement recommendations in collaboration with R&D and PDE teams.

You will monitor projects, present technical findings to clients, answer questions, and travel as needed to fulfill duties while mentoring junior engineers and supporting the Field Service Leader.

Qualifications

• Bachelor's/Professional degree in Engineering or related field.
• Ability to travel within Singapore and SEA.
• Experience in service field with die sorting platforms and vision inspection.
• Strong analytical and problem-solving skills.
• Able to work independently and in a team.
• Semiconductor experience preferable.

Responsibilities

• Set up and commission new machine installations at customer’s side.
• Understand client expectations and provide technical feedback and failure analysis from customer side to R&D and PDE Department; and thus, provide aligned solutions to meet client satisfaction
• Monitor major projects and perform technical presentations to customers if necessary
• Answer technical questions and provide recommendations or solutions for machine applications at customer sites
• Monitor machine performance and perform data mining to provide improvement recommendations
• Understand customer requirements and perform data mining/analysis for improvements
• Develop knowledge-based repository for FAQs and documentation
• Travel as needed to fulfil responsibilities
• Assist Field Service Leader to maintain smooth operation and support execution
• Assist Field Service Leader to mentor, coach, and supervise junior engineers, ensuring knowledge transfer
• Undertake other duties and responsibilities as assigned by the Company, ensuring timely and complete closure of all tasks

Skills

Analytical skills

Problem solving

Independent worker

Team player

Strong communication

Education

Bachelor's or Professional Degree in Engineering

Tools

Die sorting platforms

Vision inspection

Job description

Mi Equipment is seeking a field service engineer in Singapore to set up and commission new machines at customer sites. You will gather customer requirements, perform data mining and provide improvement recommendations in collaboration with R&D and PDE teams.

You will monitor projects, present technical findings to clients, answer questions, and travel as needed to fulfill duties while mentoring junior engineers and supporting the Field Service Leader.