Field Operations Manager – Multi-Site

ERT EMPLOYMENT PTE. LTD.

Singapore

On-site

SGD 60,000 - 90,000

Full time

4 days ago

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Job summary

ERT EMPLOYMENT PTE. LTD. is seeking an operations manager to oversee the organization’s cleaning services across Singapore.

The role involves supervising on‑site staff, coordinating schedules, ensuring safety and quality, and managing supplies for about ten locations. Travel across Singapore is required to cover shifts and respond to manpower shortages. You will liaise with clients and stakeholders to ensure service quality and timely delivery, while developing operational plans and handling

Qualifications

Operational leadership and management experience
Strong supervisory and training abilities
Excellent communication with clients and stakeholders
Ability to manage multiple sites and resources
Safety compliance and incident management

Responsibilities

Supervision: hand on ground, train and supervise staff to meet performance standards and safety protocols
Scheduling: create and manage cleaning schedules, ensuring adequate coverage for all areas and shifts
Quality Control: inspect work areas to ensure cleanliness and quality standards
Inventory Management: monitor and order cleaning supplies and equipment
Customer Service: address client inquiries and concerns promptly and professionally
Training: conduct on‑the‑job training for new employees and provide ongoing training
Safety: ensure safety protocols are followed across all sites
Travel: travel across Singapore to cover ~10 locations and respond to manpower shortfalls