Field Operations Engineer — On-Site Tech Support & Travel

DCS SYNTHESIS PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

DCS SYNTHESIS PTE. LTD. is seeking a Field Operations Engineer in Singapore to support our expansion. This hands-on role involves providing technical support, conducting routine maintenance on payment terminals, and ensuring client services are maintained effectively.

The ideal candidate should have a Diploma in Engineering, excellent customer service skills, and the ability to communicate instructions clearly. Knowledge of the technology industry is a plus. Join us and be a vital part of our frontline operations!

Qualifications

• Minimum ITE/Diploma in Engineering or related fields.
• Entry-level candidates are welcome to apply.
• Background in engineering or technology industry is advantageous.

Responsibilities

• Provide Tier 1 & 2 technical support to merchants.
• Perform routine maintenance and repair of payment terminals.
• Conduct product setup and training according to schedule.

Skills

Customer service skills

Technical support

Problem-solving

Communication skills

Education

ITE/Diploma in Engineering

Job description

DCS SYNTHESIS PTE. LTD. is seeking a Field Operations Engineer in Singapore to support our expansion. This hands-on role involves providing technical support, conducting routine maintenance on payment terminals, and ensuring client services are maintained effectively.

The ideal candidate should have a Diploma in Engineering, excellent customer service skills, and the ability to communicate instructions clearly. Knowledge of the technology industry is a plus. Join us and be a vital part of our frontline operations!