Field Operations Technician – IoT & Retail Support

TROLLEE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

Work-Life Balance

Leave Entitlements

Training & Growth

Annual Bonus

Career Pathway

Job summary

TROLLEE SINGAPORE PTE. LTD. in Singapore invites applications for an Onsite Operations / Field Support Technician.

This entry-level field role places you as the primary technical contact across retail outlets, responsible for equipment deployment, calibration, and rapid issue resolution to keep smart systems running. You will visit multiple outlets daily, assist with store openings, perform site surveys, and log field activities.

Qualifications

• No prior experience required; fresh graduates and career switchers welcome.
• Basic familiarity with IT and networks is helpful but not mandatory.

Responsibilities

• Onsite deployment, installation, and activation of proprietary hardware at outlets.
• Perform site surveys and store mapping against floor plans.
• Conduct preventive maintenance and diagnose hardware/software faults.
• Test and calibrate location tracking hardware (e.g., UWB) and ensure Wi-Fi connectivity.
• Log field activities and inventory in internal mobile apps.
• Engage with store managers and internal teams to minimize service disruptions.

Skills

Mandarin

Job description

TROLLEE SINGAPORE PTE. LTD. in Singapore invites applications for an Onsite Operations / Field Support Technician.

This entry-level field role places you as the primary technical contact across retail outlets, responsible for equipment deployment, calibration, and rapid issue resolution to keep smart systems running. You will visit multiple outlets daily, assist with store openings, perform site surveys, and log field activities.