Field Applications Engineer, Photonics Connectivity

Corning Incorporated (Asia Region); Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Corning Incorporated (Asia Region) is seeking a technical professional to engage with customers across the lifecycle for PCS solutions in Optical Communications. You will serve as the technical interface between customers and internal teams, delivering documentation, training, guidance, and rapid issue resolution.

The role requires 3 years in optical fibers, frequent customer interactions, strong writing and presentation skills, and up to 50% travel within the region; occasional outside-hours

Qualifications

• Bachelor’s Degree in Engineering or Applied Science; equivalent demonstrated experience.
• Minimum of 3 years’ experience in optical fibers and connectivity.
• Frequent customer interactions at technical level; ability to convey value.
• Ability to work independently with minimal supervision.
• Effective written technical communication and presentation skills.
• Proficient in MS Word and Excel; knowledge of Corning Optical Communications products.

Responsibilities

• Support customer co design activities, field trials, and product evaluations.
• Complete on site investigations of technical and product issues raised by customers.
• Act as the primary means of field remediation to resolve technical and quality issues at customer sites.
• Support sales demonstrations/presentations at customer sites and trade shows.
• Perform training, troubleshooting and field support as needed to ensure successful adoption.
• Conduct product evaluations on both Corning and competitor products to support design in and customer decision making.
• Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing.
• Provide technical recommendations and feedback to Sales, Product Line Management, and Manufacturing to solve quality and/or field related issues.
• Travel to manufacturing facilities when needed to support cross functional issue resolution and share customer feedback and technical insights from the field

Skills

Customer interactions

Independent work

Effective communication

Technical writing

Presentation concepts

Education

Bachelor’s Degree in Engineering or Applied Science

Tools

Microsoft Word

Microsoft Excel

Job description

Corning Incorporated (Asia Region) is seeking a technical professional to engage with customers across the lifecycle for PCS solutions in Optical Communications. You will serve as the technical interface between customers and internal teams, delivering documentation, training, guidance, and rapid issue resolution.

The role requires 3 years in optical fibers, frequent customer interactions, strong writing and presentation skills, and up to 50% travel within the region; occasional outside-hours