Field Application Engineer 【Semiconductor Industry】

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 50,000 - 67,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is recruiting for a Technical Support & Customer Application role in Singapore's semiconductor and electronics manufacturing sector.

The position follows a Mon–Fri workweek with 8:00 AM–5:00 PM hours and involves on-site support for customers, product setup, evaluation, installation and testing. You will troubleshoot issues with test sockets and pogo pins, monitor product performance, prepare technical reports and liaise with engineering teams in Singapore and

Qualifications

• Diploma or above in mechanical, electrical, or electronics engineering.
• Willingness to work on-site in Singapore and collaborate with international teams.

Responsibilities

• Provide on-site technical support to semiconductor customers for test sockets and pogo pins.
• Assist customers with product setup, evaluation, installation and testing procedures.
• Monitor product performance and prepare technical reports for engineering.
• Identify and troubleshoot issues during semiconductor testing operations.
• Support sales activities with technical product information and customer insights.

Skills

Technical support

Customer service

Field service

Education

Diploma or above in Mechanical, Electrical, Electronics Engineering or related field

Job description

Industry: Semiconductor / Electronics Manufacturing Working Days: Monday – Friday Working Hours: 8:00 AM – 5:00 PM Job Responsibilities

Technical Support & Customer Application

• Provide on-site technical support to semiconductor customers to ensure optimal performance of test sockets and pogo pins.




• Assist customers with new product setup, evaluation, installation and testing procedures.




• Support daily operations and provide technical advice to customers.




• Monitor product performance and ensure products are handled correctly.

Troubleshooting & Problem Solving

• Identify and troubleshoot technical issues during semiconductor testing operations.




• Respond promptly to urgent customer site issues and provide corrective solutions.




• Work closely with engineering teams in Singapore and Japan headquarter to resolve technical problems.

Data Analysis & Reporting

• Collect and analyse product performance data, including yield rates and defect information.




• Prepare technical reports and communicate customer feedback to the engineering team in Japan.




• Identify customer requirements and suggest product improvements.

Sales & Customer Relationship Management

• Maintain strong relationships with existing customers.




• Understand customer requirements and identify potential business opportunities.




• Support sales activities and provide technical product information to customers.

Job Requirements

• Diploma or above in Mechanical, Electrical, Electronics Engineering or a related technical field.