FBO Operations Lead, Singapore

LV Aero, LLC; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Jet Aviation in Singapore seeks an experienced FBO Operations Manager to lead the day-to-day operations of the Singapore FBO. You will ensure safe, efficient, and seamless service delivery across Customer Service and Line & Ramp Operations while upholding the highest standards of safety and customer experience.

Reporting to the Director, FBO Asia, you will guide frontline teams, drive cross-functional collaboration, and maintain operational readiness for peak periods, VIP movements, and major

Qualifications

• Minimum 5 years in aviation or airport operations, FBO, ground handling, or similar environment.
• Proven leadership experience managing operational teams or team leaders.
• Strong knowledge of aviation ground operations, safety, risk management, and customer service.
• Good understanding of Singapore aviation regulations, airport operational requirements, and industry standards.
• Experience in workforce planning, operational performance management, resource allocation, and stakeholder engagement.
• Excellent communication, problem-solving, and decision-making skills.
• Valid Singapore Class 3 Driving Licence, or ability to meet operational driving requirements.

Responsibilities

• Lead day-to-day operations of Jet Aviation's Singapore FBO to ensure safe, efficient, and compliant operations.
• Develop and manage Lead Customer Service and Lead Line & Ramp teams to foster a high-performing culture.
• Oversee manpower planning, shift coverage, resource allocation, and workforce optimisation for readiness.
• Act as the primary point of contact for day-to-day operational decisions and escalations.
• Monitor safety performance, SOP compliance, incidents, investigations, and corrective actions.
• Collaborate with Training, Safety, Quality, Sales, Administration and other support functions to ensure seamless delivery.

Skills

Aviation Operations

Leadership

Safety Management

Customer Service

Stakeholder Engagement

Job description

Jet Aviation in Singapore seeks an experienced FBO Operations Manager to lead the day-to-day operations of the Singapore FBO. You will ensure safe, efficient, and seamless service delivery across Customer Service and Line & Ramp Operations while upholding the highest standards of safety and customer experience.

Reporting to the Director, FBO Asia, you will guide frontline teams, drive cross-functional collaboration, and maintain operational readiness for peak periods, VIP movements, and major